• Job Description

  Req#: 385420

  Role : Clinical Solutions Designer

  Location : GSK House (Brentford as of now and then Tottenham road)

  Duration : 24 months

  Are you highly self-motivated, forward-thinking and like to explore new ways of applying existing and new technologies to solve Business problems? Do you understand the importance of prioritizing according to business value and can communicate with stakeholders? Do you have an interest in applying modern technology to GSKs Clinical Trials, to enable GSK to derive greater insights, reduce risk and optimize cost and timelines? We’d like to hear from you if you think you might make a good fit

  Job Purpose:

  R&D Tech strive to deliver products and services to our R&D customers that meet the needs of the business whilst being intuitive, efficient, effective and satisfying to use. We require a Product Designer with an interest in business- and user-centered analysis, and an appreciation for design and process improvement, to join our Product Team. They will help deliver better user experiences and business processes within our application portfolio, identifying opportunities to improve systems and processes whilst advocating a user-centered focus within Agile ways of working.

  Key Responsibilities:

  This role will provide YOU with the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

  • Optimizing the delivery of business value through business partnering, process improvement, user research and user-centered design. • Performing user research through qualitative enquiry, quantitative data analysis and user testing within the R&D customer base of this product area.
  • Obtaining a solid understanding of the business domain and processes within a product area, capturing user goals, needs and expectations and translating these into personas, journeys and user stories that drive towards improvements.
  • Driving process optimization through process modelling and service design, taking into consideration the product strategy and system and data landscapes.
  • Driving experience design activities to improve user interfaces and task flows through wireframing, prototyping and ideation workshops.
  • Working closely with the Product Owner and other members of the product team, with a clear focus on delivering value quickly while helping to steer the product area towards business- and user-centered improvements.
  • Engaging with the R&D Tech UX & Design Team to support the maturity of UX and Design across R&D Tech, specifically working with other UX practitioners and sharing experiences.
  • Partnering with the business area to understand their challenges and needs, whilst working to manage system and process changes within these user groups, helping ensure smooth deployments and satisfied customers.
  • Keeping up with internal and external trends in your product area, including mobile, wearables and social media.
  • Aligning with R&D Pipeline Medicines Teams as a “Tech partner” to ensure Tech enables key medicines to meet their critical milestones
  • Building knowledge and networks across R&D and Global Tech to ensure that Tech issues, risks and opportunities can be addressed effectively for key R&D medicines
  • The position involves a large amount of influencing and communication to individual contributors, lower/mid-management and external partners across the organization to apply product analysis and design in a business context with deep analytical and meaningful insights

  Why you?

  Basic Qualifications

  We are looking for professionals with these required skills to achieve our goals:

  • Experience in a pharma R&D setting with an understanding of the clinical development process, phases of development, and decision frameworks for progressing biopharmaceutical assets
  • Experience in working in an IT product related industry, with experience in IT software analysis, design and delivery, with awareness of the UX space, particularly areas of user research, experience design and service design.
  • Practical experience in software design and delivery (both analytical and technical) along with interest in the UX space is the core capability of this role.
  • Bachelor’s degree Preferred Qualifications: If you have the following characteristics, it would be a plus:
  • This role requires an understanding of UX & Design skills, which is a specialized area combining creativity, psychology and IT

  Job Application End Date: 16th April 2024

  Why Us?

  GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

  Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

  As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

  We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

  Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391.

  Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .

  As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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  We’re moving towards a more sustainable future with our new headquarters. With better public transport links and proximity to world-class science and technology institutions, we’re excited for our move to the vicinity of Earnshaw Street, London WC1A (“the New HQ”) by end H1 2024.

• About the company

  GlaxoSmithKline plc is a British multinational pharmaceutical company headquartered in Brentford, England.

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