• Job Description

  Req#: C9321-25-1141?language=en&page=72&sort=publicationDateDesc

  Job summary

  We are #OneTeamOneOUH

  Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

  Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

  Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

  Main duties of the job

  Centralised Recruitment:

  We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

  This week are currently recruiting for the following Band 4 roles across the organisation:

  • Pathway Coordinator in Oncology- 37.5 hours per week, Permanent. Location - Churchill Hospital
  • Patient Pathway Coordinator in Endoscopy- 37.5 hours per week, Permanent. Location - John Radcliffe Hospital

  When applying please:

  • Include as much detail as possible in the application inc. qualifications, roles and responsibilities
  • Include a supporting statement and showcase your skills and experience
  • Specify if you have a strong desire to work in a certain department or role type
  • Let us know if you want full time or part time work

  The interview date for successful candidates will be: W/C 15th August 2025

  Please note, this vacancy may close early if there are sufficient applications.

  About us

  Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

  Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

  We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

  These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

  Details

  Date posted

  22 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £27,485 to £30,162 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  321-CENT-7436914-B4

  Job locations

  John Radcliffe Hospital

  Oxford

  OX3 9DU

  
  

  Job description

  Job responsibilities

  What we are looking for:

  • Strong Communication Skills: Ability to communicate effectively with patients, families, and medical staff.
  • Attention to Detail: Accuracy in managing patient records and administrative tasks.
  • Empathy and Compassion: A genuine desire to help others and provide exceptional patient care.
  • Organisational Skills: Ability to multitask and manage time efficiently in a fast-paced environment.
  • Previous Experience: Prior experience in a healthcare or administrative role is preferred but not essential.
  • Qualifications: GCSE or equivalent in English and Maths, grades A-C
  • Systems Experience: Understanding of Microsoft Office: Outlook, Word, Excel packages

  What We Offer:

  • Meaningful Work: Your role will have a direct and positive impact on the lives of patients and their families.
  • Professional Development: Opportunities for training and career advancement within the healthcare sector.
  • Collaborative Environment: Work alongside a team of dedicated and compassionate healthcare professionals.
  • Comprehensive Benefits: Flexible working, competitive salary, health insurance, and retirement plans.

  Example duties and responsibilities:

  • Provide primary administrative support to named Consultant/s, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
  • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning urgent items in the absence of the Consultant or other clinical staff.
  • Monitor urgent investigation requests to ensure they are processed appropriately.
  • Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient notes, in either paper or electronic record systems.
  • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.
  • Maintain patient confidentiality at all times.

  Job description

  Job responsibilities

  What we are looking for:

  • Strong Communication Skills: Ability to communicate effectively with patients, families, and medical staff.
  • Attention to Detail: Accuracy in managing patient records and administrative tasks.
  • Empathy and Compassion: A genuine desire to help others and provide exceptional patient care.
  • Organisational Skills: Ability to multitask and manage time efficiently in a fast-paced environment.
  • Previous Experience: Prior experience in a healthcare or administrative role is preferred but not essential.
  • Qualifications: GCSE or equivalent in English and Maths, grades A-C
  • Systems Experience: Understanding of Microsoft Office: Outlook, Word, Excel packages

  What We Offer:

  • Meaningful Work: Your role will have a direct and positive impact on the lives of patients and their families.
  • Professional Development: Opportunities for training and career advancement within the healthcare sector.
  • Collaborative Environment: Work alongside a team of dedicated and compassionate healthcare professionals.
  • Comprehensive Benefits: Flexible working, competitive salary, health insurance, and retirement plans.

  Example duties and responsibilities:

  • Provide primary administrative support to named Consultant/s, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
  • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning urgent items in the absence of the Consultant or other clinical staff.
  • Monitor urgent investigation requests to ensure they are processed appropriately.
  • Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient notes, in either paper or electronic record systems.
  • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.
  • Maintain patient confidentiality at all times.

  Person Specification

  Experience and Skills

  Essential

  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector

  Qualifications

  Essential

  • GCSE or equivalent in English and Maths, grades A-C

  Interpersonal / Communication Skills

  Essential

  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication
  • Ability to adapt communication style as required

  Person Specification

  Experience and Skills

  Essential

  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector

  Qualifications

  Essential

  • GCSE or equivalent in English and Maths, grades A-C

  Interpersonal / Communication Skills

  Essential

  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication
  • Ability to adapt communication style as required

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Oxford University Hospitals NHS Foundation Trust

  Address

  John Radcliffe Hospital

  Oxford

  OX3 9DU

  
  

  Employer's website

  https://www.ouh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Oxford University Hospitals NHS Foundation Trust

  Address

  John Radcliffe Hospital

  Oxford

  OX3 9DU

  
  

  Employer's website

  https://www.ouh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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