• Job Description

  Req#: 254959
  
  
  
  
  
  
  
  Employment Type : Temporary Full time, 38 hours per week
  Position Classification : Ambulance Control Centre Paramedic
  Remuneration : $94,513 per annum - $100,122 per annum + super and annual leave loading
  Location: NSW Ambulance State Operations Centre, Sydney Olympic Park.
  Closing Date: 2 July 2024
  ABOUT US
  NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
  Hear what it’s like to work for NSW Ambulance
  ABOUT THE ROLE
  Intensive Care Paramedics (ICPs) are paramedic specialists who provide complex case management, clinical leadership and advanced clinical care in emergency and non-urgent care contexts. The role of the Clinical Support Clinician (CSC) is to apply these skills to the Control Centre environment, providing clinical support to Control Centre operations. The CSC will provide clinical support to call takers undertaking active Triple Zero (000) calls, provide comprehensive clinical oversight to state-wide pending incidents and make clinical recommendations to support dispatch decision making.
  The CSC will be required to accurately identify clinical risk from information recorded within the Computer Aided Dispatch (CAD) system and where appropriate assess patient condition and provide clinical support using telephony. The CSC will operate under their current scope of practice and in accordance with NSW Ambulance policies and procedures. Intensive Care Paramedics undertaking the CSC role will provide clinical leadership and support to other members of their clinical team. Please refer to the Role Description and Position Conditions and General Info for more information.
  Please Note: This is a temporary full-time position for a period of up to twelve (12) months with possible extension.
  ABOUT YOU
  To be successful in this role, you will require the following experience and attributes:
  • Applicants must hold all required certifications, registrations and qualifications including current credentialing as a Specialist Paramedic, with extensive experience as an Intensive Care Paramedic.
  • Previous use of the CAD system and sound knowledge of MPDS is desirable.
  • Comprehensive understanding of NSW Ambulance operations, the NSW Ambulance organisation and its Protocols, Pharmacology’s and Procedures as applied by Paramedics and Paramedic Specialists.Computer literacy with demonstrated experience in the use of windows-based computer applications and word-processing software packages.
  • Demonstrated highly developed communication, negotiation, consultation and collaboration skills and the ability to build and maintain productive relationships with key stakeholders. The ability to work independently and as a team member within a critical, dynamic environment.
  • Ability to maintain logical thought processes and remain calm in stressful or complex situations and challenging circumstances.
  • Organisational skills and the ability to manage fluctuating workloads with frequently changing priorities.
  • Ability to understand, interpret and analyse complex information with proven conceptual thinking skills for effective problem solving and decision-making.
  HOW TO APPLY
  Please respond to the below two (2) capability questions online (max 4000 characters including spaces) and submit this with your CV and other required information.
  Question 1: Tell us about a time when you had to make a quick decision when you would have preferred more information, what informed your decision making and what was the outcome?
  Question 2: Provide an example of how you have modified your approach in order to communicate more effectively with someone. How did you recognise that a different approach was needed and what was the outcome?
  If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Grace O'Neill on:
  E: Grace.ONeill@health.nsw.gov.au
  Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
  Click here for information about eligibility lists and Recruitment Pool use
  Click here for information on our Diversity and Inclusion Statement
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• About the company

  The New South Wales Ministry of Health, branded NSW Health, is a ministerial department of the New South Wales Government.

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