NHS
Clinical Support Service - Registered Nurse or Midwife
This job is now closed
Job Description
- Req#: E0169-25-0007?language=en&page=1221&sort=publicationDateDesc
- Registered nurse or registered midwife
- Up to date knowledge and experience of working in a sexual health/TOP/Gynaecological service.
- Recognised qualification in Independent/Supplementary Prescribing.
- Ultrasound scanning experience in first and second stage trimester.
- Training in contraception
- Experience providing clinical advice over the phone/remotely to patients.
- To provide remote clinical support to patients who are calling the 24-hour patient support line
- To effectively triage post abortion aftercare calls, giving sound, safe and quality advice to a broad patient base with varying questions and concerns.
- Using clinical judgment and verbal skills to identify when a patient is deteriorating or needs prompt emergency care and escalating/referring appropriately.
- Booking patients into NUPAS post treatment appointments for further assessment, undertaking assessment to ensure shared decision-making
- approaches are utilised, and informed consent is therefore gained.
- Identify and escalate any risk or safeguarding concerns to senior colleagues and actively seek to reduce or eliminate those concerns identified in a positive manner.
- To embrace safeguarding mechanisms and support staff, patients and supporters at times when safeguarding principles need to be applied.
- Ensuring the patients care is documented clearly, factually, and timely on Electronic Patient Records.
- Effective time management skills, considering priority and timing of patient contact required. Referral to the safeguarding team if concerns arise and when needed.
- Refer patients into NUPAS counselling service if needed.
- Sign posting and supporting patient to access other relevant services if needed and when relevant.
- Give support, guidance and facilitate a smooth, timely and efficient service for patient requiring specialist placement.
- Using communication skills and an empathetic approach when talking to patients and ensuring you can deliver information in a way that they understand.
- Ensuring all relevant medical information, scan reports, blood results, GP correspondence and other results are available/requested for outside referral or review by NUPAS medical team.
- Checking details on patient notes and alerting Doctor/surgeon/anaesthetist to any significant conditions.
- Screening patient notes to ensure they need referral and liaising with NUPAS medical team to accommodate patients who can be treated safely within our service with adjustment/s or extra support.
- Ability to work under pressure to be able to prioritise and place calls and refer women to NHS/other services.
- Maintenance of patient safety.
- Maintenance of patient confidentiality and DATA protection.
- Registered nurse or registered midwife
- Up to date knowledge and experience of working in a sexual health/TOP/Gynaecological service.
- Recognised qualification in Independent/Supplementary Prescribing.
- Ultrasound scanning experience in first and second stage trimester.
- Training in contraception
- Experience providing clinical advice over the phone/remotely to patients.
- To provide remote clinical support to patients who are calling the 24-hour patient support line
- To effectively triage post abortion aftercare calls, giving sound, safe and quality advice to a broad patient base with varying questions and concerns.
- Using clinical judgment and verbal skills to identify when a patient is deteriorating or needs prompt emergency care and escalating/referring appropriately.
- Booking patients into NUPAS post treatment appointments for further assessment, undertaking assessment to ensure shared decision-making
- approaches are utilised, and informed consent is therefore gained.
- Identify and escalate any risk or safeguarding concerns to senior colleagues and actively seek to reduce or eliminate those concerns identified in a positive manner.
- To embrace safeguarding mechanisms and support staff, patients and supporters at times when safeguarding principles need to be applied.
- Ensuring the patients care is documented clearly, factually, and timely on Electronic Patient Records.
- Effective time management skills, considering priority and timing of patient contact required. Referral to the safeguarding team if concerns arise and when needed.
- Refer patients into NUPAS counselling service if needed.
- Sign posting and supporting patient to access other relevant services if needed and when relevant.
- Give support, guidance and facilitate a smooth, timely and efficient service for patient requiring specialist placement.
- Using communication skills and an empathetic approach when talking to patients and ensuring you can deliver information in a way that they understand.
- Ensuring all relevant medical information, scan reports, blood results, GP correspondence and other results are available/requested for outside referral or review by NUPAS medical team.
- Checking details on patient notes and alerting Doctor/surgeon/anaesthetist to any significant conditions.
- Screening patient notes to ensure they need referral and liaising with NUPAS medical team to accommodate patients who can be treated safely within our service with adjustment/s or extra support.
- Ability to work under pressure to be able to prioritise and place calls and refer women to NHS/other services.
- Maintenance of patient safety.
- Maintenance of patient confidentiality and DATA protection.
Job summary
NUPAS is expanding!!
Are you looking for the next step in your nursing or midwifery career?
We require experienced, enthusiastic, caring and empathetic Nurses and Midwives.
We have an exciting opportunity for enthusiastic Nurses and Midwives to work within our new remote patient support line and specialist placement team.
We are looking for practitioners who can deliver safe and effective care over the telephone to patients who need support and advice after an abortion. The service also supports the smooth and timely referral and placement of patients who need specialist support and treatment from the NHS/outside provider/s.
This is a 24 hour, 365 days a year service, therefore this role includes weekend working, nights and evenings. The working hours are 8am - 8.00pm and 8pm - 8.00am. Please be aware this role is predominantly working from home; however, travel is required to our sites nationally on occasions.
There will be enhanced payments for out of hours shifts.
You will need to be able to fulfil an integral role within our multidisciplinary team delivering a confidential abortion service. It is important you are an autonomous confident practitioner as the service is nursing and midwifery led, therefore you will be making clinical decisions and managing patients care regularly, with minimal medical input.
For further information please contact jenny.lewis@nupas.co.uk
Main duties of the job
Pro-Choice is a must.
Assessing and providing patients with post abortion and sexual health information over the phone, 24/7, 365 days a year. Supporting the smooth and timely referral and placement ofpatients who need specialist support and treatment from the NHS/outside provider/s. The post holder will ensure they deliver a quality, effective, efficient and safe service, in conjunction with NUPAS policies and procedures, NMC guidelines for professional practise, the abortion care act 1967 and any other relevant local, national and clinical guidance.
Undertake other work to support the organisation as directed. This could include report writing, audit, safeguarding administration, other referrals and follow up.
About us
The post holder will have a duty to ensure that the principles of patient, carer and public involvement and engagement are adhered to in line with Section 11 of The Health and Social Care Act 2012 for Improving Patient Experience.
NUPAS is committed to safeguarding and safeguarding children, young people and vulnerable adults is everyones responsibility. Onboarding checks are undertaken in line with the NHS Employment Checking Standards including a basic disclosure check under the Disclosing and Barring Service.
All staff are required to adhere to the principles of patient centred care as detailed in the NICE Quality Standard for Patient Experience and to treat patients with dignity, kindness, compassion, courtesy, respect, understanding and honesty.
The post holder will, in support of the NUPAS Visions & Values and ensure that everyone is treated as an individual, and will acknowledge and value difference in order to treat everyone fairly.
To be committed to equality of opportunity and valuing diversity and ensure this is integrated into all activity.
Date posted
06 February 2025
Pay scheme
Other
Salary
£20 an hour Enhancement for unsociable hrs. 12 hr shifts, 8am-8pm & 8pm-8am
Contract
Permanent
Working pattern
Full-time, Part-time, Home or remote working
Reference number
E0169-25-0007
Job locations
N U P A S
79 Newton Street
Manchester
M1 1EX
N U P A S Ltd
5 Arthur Road
Edgbaston
Birmingham
B15 2UL
Job descriptionJob description
Job responsibilities
We have an exciting opportunity for enthusiastic Nurses and Midwives to work within our new remote patient support line and specialist placement team.
We are looking for practitioners who can deliver safe and effective care over the telephone to patients who need support and advice after an abortion. The service also supports the smooth and timely referral and placement of patients who need specialist support and treatment from the NHS/outside provider/s.
You will need to be able to fulfil an integral role within our multidisciplinary team delivering a confidential abortion service. It is important you are an autonomous confident practitioner as the service is nursing and midwifery led, therefore you will be making clinical decisions and managing patients care regularly, with minimal medical input.
Job responsibilities
We have an exciting opportunity for enthusiastic Nurses and Midwives to work within our new remote patient support line and specialist placement team.
We are looking for practitioners who can deliver safe and effective care over the telephone to patients who need support and advice after an abortion. The service also supports the smooth and timely referral and placement of patients who need specialist support and treatment from the NHS/outside provider/s.
You will need to be able to fulfil an integral role within our multidisciplinary team delivering a confidential abortion service. It is important you are an autonomous confident practitioner as the service is nursing and midwifery led, therefore you will be making clinical decisions and managing patients care regularly, with minimal medical input.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Qualifications
Essential
Desirable
Experience
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NUPAS Ltd
Address
N U P A S
79 Newton Street
Manchester
M1 1EX
Employer's website
https://www.nupas.co.uk/ (Opens in a new tab)
Employer details
Employer name
NUPAS Ltd
Address
N U P A S
79 Newton Street
Manchester
M1 1EX
Employer's website
https://www.nupas.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.