• Job Description

  Req#: C9246-25-0597?language=en&page=415&sort=publicationDateDesc

  Job summary

  We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to our South Adult Community Mental Health Team. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team.

  The Trust provides excellent development and training opportunities.

  Main duties of the job

  Previous administration experience is essential. Full training will be given for this role.

  You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. A working knowledge of Microsoft Office Packages, including word, excel and outlook will be essential. Knowledge of the Trust clinical system Lorenzo would be an advantage as well as minute taking and audio transcription. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative as well as in a team environment and maintaining strict confidentiality are also essential.

  About us

  Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

  Benefits

  Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more
  • Relocation packages.

  Details

  Date posted

  09 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year gross per annum

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  246-CEN7105756

  Job locations

  Gateway House

  Farrier Close

  Wymondham

  NR18 0WF

  
  

  Job description

  Job responsibilities

  All aspects of administration:

  Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.

  Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

  Job description

  Job responsibilities

  All aspects of administration:

  Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.

  Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

  Person Specification

  Qualifications

  Essential

  • NVQ level 3 (or equivalent) Business Admin qualification
  • Microsoft Office Package (or equivalent) qualification

  Desirable

  • Knowledge of Lorenzo

  Experience

  Essential

  • Experience in a busy office environment
  • Experience in dealing with sensitive and confidential information

  Desirable

  • Experience in an NHS environment

  Knowledge

  Essential

  • Working knowledge of Microsoft packages or equivalent.

  Desirable

  • Knowledge of NHS policy / procedures.

  Person Specification

  Qualifications

  Essential

  • NVQ level 3 (or equivalent) Business Admin qualification
  • Microsoft Office Package (or equivalent) qualification

  Desirable

  • Knowledge of Lorenzo

  Experience

  Essential

  • Experience in a busy office environment
  • Experience in dealing with sensitive and confidential information

  Desirable

  • Experience in an NHS environment

  Knowledge

  Essential

  • Working knowledge of Microsoft packages or equivalent.

  Desirable

  • Knowledge of NHS policy / procedures.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Norfolk & Suffolk Foundation NHS Trust

  Address

  Gateway House

  Farrier Close

  Wymondham

  NR18 0WF

  
  

  Employer's website

  https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

  Employer details

  Employer name

  Norfolk & Suffolk Foundation NHS Trust

  Address

  Gateway House

  Farrier Close

  Wymondham

  NR18 0WF

  
  

  Employer's website

  https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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