NHS

Clinical Support Worker


Pay24,937.00 - 26,598.00 / year
LocationLeeds/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9298-NUR-678?language=en&page=27&sort=publicationDateDesc

      Job summary

      Clinical Support Worker, Band 2

      Adult Critical Care, Leeds Teaching Hospitals NHS Trust

      If applying for this position you must be eligible to work in the UK. Due to a recent change in government legislation, sponsorship cannot be offered for this post.

      The Opportunity

      An exciting unique opportunity has arisen with Adult Critical Care at Leeds Teaching Hospitals for Band 2 Clinical Support Workers to join our workforce.

      We are looking to appoint highly motivated Clinical Support Workers who have a passion for delivering safe, high quality care to patients in Critical Care.

      Adult Critical Care in Leeds Teaching Hospitals consists of 5 critical care units, 3 at Leeds General Infirmary (General Critical Care, Cardiac Critical Care, and Neurosurgical Critical Care) and 2 at St James Hospital (General Critical Care and Surgical - Oncology Critical Care).

      We are one of the largest congenital heart surgical units in the country and also provide care for multi specialties such as respiratory, Surgical -Oncology, General Surgery, Thoracic, Max Fax, ENT, and Vascular patients.

      We are recognised as #outstandingcriticalcare and working in our Adult Critical Care units at Leeds Teaching Hospitals offers specialty training and support.

      Please note if you are successfully shortlisted you will be invited to attend our Recruitment Assessment Centre including Interview on 14th August 2025.

      Main duties of the job

      The successful candidates will be supporting registered practitioners, medical staff and other health care professionals to provide care for critically ill adults.

      The successful candidates will provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients.

      The successful candidates will assist in ensuring patients nutritional needs are met.

      The Successful candidates will provide support for patients and families.

      The Successful candidates will assist in safe and appropriate use and maintenance of equipment.

      The Successful candidates will adhere to Leeds Teaching Hospitals NHS Trust Infection Control policies

      About us

      Adult Critical Care consists of 5 Critical Care units, 3 at Leeds General Infirmary (General Critical Care, Cardiac Critical Care, and Neurosurgical Critical Care) and 2 at St James Hospital (General Critical Care and Surgical- Oncology Critical Care).

      Adult Critical Care is committed to embedding good equality and diversity practice so that our organisation is an inclusive, welcoming, and inspiring place to work, regardless of age, disability, trans identity or history, marital status, pregnancy and maternity, race, religion, sex, or sexual orientation.

      Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

      Details

      Date posted

      01 August 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £24,937 to £26,598 a year

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      C9298-NUR-678

      Job locations

      St. James's University Hospital

      Beckett Street

      Leeds

      LS9 7TF


      Leeds General Infirmary

      Great George Street

      Leeds

      LS1 3EX


      Job description

      Job responsibilities

      JOB DESCRIPTION AND PERSON SPECIFICATION

      NB: Please do not change the Word format or Page Set Up of this document.

      1. JOB DETAILS

      Job Title: Clinical Support Worker (Nursing)

      Reports to: Senior Clinical Support Worker

      Accountable to: Matron

      Band: 2

      Unit/Department: Adult Critical Care

      CSU: Adult critical Care

      Location Adult Critical Care

      Date: July 2025

      AfC Job No: 2050h

      2. JOB PURPOSE/SUMMARY The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner.

      The jobholder will assist in the overall implementation of care as part jobholder will be skilled in taking appropriate action(s) to achieve the of the multi professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The

      planned outcome.

      The jobholder will contribute to the maintenance of an environment for effective care.

      The jobholder will be expected to practice in accordance with Leeds Teaching Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory requirements and operate within defined competency boundaries

      The jobholder will work within a ward or clinical department.

      4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Communication and Working Relationships

      Establish and maintain effective communication with patients, families and carers

      Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward and or department

      Assist in the welcome and reception of patients into the clinical area

      Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

      Communicate effectively with all health, social care providers, voluntary sectors and emergency services

      Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance

      Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

      Communicate with colleagues and members of the multidisciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).

      Occasionally participates in and contribute to local audits (e.g. hand hygiene audit)

      Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

      Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

      Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

      Ability to answer phone, effectively managing the enquiry.

      Clinical activities to be undertaken under the direction and supervision of a registered practitioner

      Provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients

      Following training and assessment, competently undertake agreed clinical tasks relevant to the post and clinical area

      Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

      Assist in planning, implementation and evaluation of individual programmes of care for patients

      Document interventions performed and care delivered, ensuring that the record is countersigned by a registered practitioner where appropriate.

      Assist in the recording of fluid balance, reporting

      discrepancies to a registered practitioner.

      Assist the patient with all aspects of their personal hygiene.

      Assist in the safe moving and handling of all patients utilising appropriate equipment.

      Assist the patient with their elimination needs; including bowel and urinary catheter care.

      Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

      Assist in ensuring patients nutritional needs are met.

      Carry out clinical observations on patients, recording and reporting abnormalities and changes in patients condition to the registered practitioner

      Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration and or sudden change in condition, reporting immediately to a registered practitioner.

      Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

      Assist in safe and appropriate use and maintenance of equipment

      Assist in the correct handling and dispatch of specimens Safe disposal of soiled linen and clinical waste from the ward or department

      Participate in the process of involving relatives and or carers in the provision of patient care

      Contribute to the psychological and spiritual needs of patients using diversionary and comfort measures as appropriate Acts as a chaperone as per chaperone policy.

      Assist in the performing of last offices for deceased patients. Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

      Organise and prioritise time effectively

      Undertake duties on different wards, departments or clinical areas as and when required by service demands

      Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

      Other Responsibilities

      Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

      Contribute to the prevention and control of infection in line with Trust guidelines

      Assist in maintenance of accurate records and

      documentation, with regard to legal requirements, confidentiality and management of information.

      Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines Understand and demonstrate the need to maintain and respect patient confidentiality

      Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

      Education, Health, Safety and Security

      Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy

      Ensure equipment and resources are used appropriately, efficiently and economically

      Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.

      Participate in in-service training Complete priority and mandatory training requirements in the required time frames.

      Participate in annual performance appraisal

      To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes.

      5. THE LEEDS WAY VALUES

      Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

      Patient-centred

      Collaborative

      Fair

      Accountable

      Empowered

      All our actions and endeavours will be guided and evaluated through these values

      Additionally, the following are core values which relate specifically to this post:

      Respect the contribution of all members within the team and the importance of working together to provide quality and safe patient care.

      Commitment to contributing to a quality service in an efficient and effective manner.

      Commitment to ensuring each person is entitled to respect, dignity, equal and human rights.

      Recognises the importance of confidentiality.

      Commitment to support, uphold and demonstrate the core values and behaviours of LTHT

      6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)

      Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

      By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.

      WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.

      7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.

      8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other

      policies, in particular by following agreed security and safer working service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety procedures, and reporting incidents using the Trust Incident Reporting system.

      please see Job Description

      Job description

      Job responsibilities

      JOB DESCRIPTION AND PERSON SPECIFICATION

      NB: Please do not change the Word format or Page Set Up of this document.

      1. JOB DETAILS

      Job Title: Clinical Support Worker (Nursing)

      Reports to: Senior Clinical Support Worker

      Accountable to: Matron

      Band: 2

      Unit/Department: Adult Critical Care

      CSU: Adult critical Care

      Location Adult Critical Care

      Date: July 2025

      AfC Job No: 2050h

      2. JOB PURPOSE/SUMMARY The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner.

      The jobholder will assist in the overall implementation of care as part jobholder will be skilled in taking appropriate action(s) to achieve the of the multi professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The

      planned outcome.

      The jobholder will contribute to the maintenance of an environment for effective care.

      The jobholder will be expected to practice in accordance with Leeds Teaching Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory requirements and operate within defined competency boundaries

      The jobholder will work within a ward or clinical department.

      4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Communication and Working Relationships

      Establish and maintain effective communication with patients, families and carers

      Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward and or department

      Assist in the welcome and reception of patients into the clinical area

      Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

      Communicate effectively with all health, social care providers, voluntary sectors and emergency services

      Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance

      Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

      Communicate with colleagues and members of the multidisciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).

      Occasionally participates in and contribute to local audits (e.g. hand hygiene audit)

      Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

      Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

      Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

      Ability to answer phone, effectively managing the enquiry.

      Clinical activities to be undertaken under the direction and supervision of a registered practitioner

      Provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients

      Following training and assessment, competently undertake agreed clinical tasks relevant to the post and clinical area

      Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

      Assist in planning, implementation and evaluation of individual programmes of care for patients

      Document interventions performed and care delivered, ensuring that the record is countersigned by a registered practitioner where appropriate.

      Assist in the recording of fluid balance, reporting

      discrepancies to a registered practitioner.

      Assist the patient with all aspects of their personal hygiene.

      Assist in the safe moving and handling of all patients utilising appropriate equipment.

      Assist the patient with their elimination needs; including bowel and urinary catheter care.

      Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

      Assist in ensuring patients nutritional needs are met.

      Carry out clinical observations on patients, recording and reporting abnormalities and changes in patients condition to the registered practitioner

      Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration and or sudden change in condition, reporting immediately to a registered practitioner.

      Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

      Assist in safe and appropriate use and maintenance of equipment

      Assist in the correct handling and dispatch of specimens Safe disposal of soiled linen and clinical waste from the ward or department

      Participate in the process of involving relatives and or carers in the provision of patient care

      Contribute to the psychological and spiritual needs of patients using diversionary and comfort measures as appropriate Acts as a chaperone as per chaperone policy.

      Assist in the performing of last offices for deceased patients. Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

      Organise and prioritise time effectively

      Undertake duties on different wards, departments or clinical areas as and when required by service demands

      Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

      Other Responsibilities

      Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

      Contribute to the prevention and control of infection in line with Trust guidelines

      Assist in maintenance of accurate records and

      documentation, with regard to legal requirements, confidentiality and management of information.

      Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines Understand and demonstrate the need to maintain and respect patient confidentiality

      Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

      Education, Health, Safety and Security

      Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy

      Ensure equipment and resources are used appropriately, efficiently and economically

      Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.

      Participate in in-service training Complete priority and mandatory training requirements in the required time frames.

      Participate in annual performance appraisal

      To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes.

      5. THE LEEDS WAY VALUES

      Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

      Patient-centred

      Collaborative

      Fair

      Accountable

      Empowered

      All our actions and endeavours will be guided and evaluated through these values

      Additionally, the following are core values which relate specifically to this post:

      Respect the contribution of all members within the team and the importance of working together to provide quality and safe patient care.

      Commitment to contributing to a quality service in an efficient and effective manner.

      Commitment to ensuring each person is entitled to respect, dignity, equal and human rights.

      Recognises the importance of confidentiality.

      Commitment to support, uphold and demonstrate the core values and behaviours of LTHT

      6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)

      Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

      By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.

      WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.

      7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.

      8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other

      policies, in particular by following agreed security and safer working service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety procedures, and reporting incidents using the Trust Incident Reporting system.

      please see Job Description

      Person Specification

      Qualifications

      Essential

      • NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification.
      • The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.
      • Commitment to undergo training and education as required

      Desirable

      • Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*G)

      Experience

      Essential

      • Significant experience of working within a healthcare setting delivering clinical and or personal care.
      • Insight into roles responsibilities of post
      • Basic IT skills

      Skills & behaviours

      Essential

      • Caring and motivated
      • Compassionate
      • Reliable and trustworthy
      • Willingness to learn and develop their role Good interpersonal skills
      Person Specification

      Qualifications

      Essential

      • NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification.
      • The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.
      • Commitment to undergo training and education as required

      Desirable

      • Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*G)

      Experience

      Essential

      • Significant experience of working within a healthcare setting delivering clinical and or personal care.
      • Insight into roles responsibilities of post
      • Basic IT skills

      Skills & behaviours

      Essential

      • Caring and motivated
      • Compassionate
      • Reliable and trustworthy
      • Willingness to learn and develop their role Good interpersonal skills

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Employer details

      Employer name

      Leeds Teaching Hospitals

      Address

      St. James's University Hospital

      Beckett Street

      Leeds

      LS9 7TF


      Employer's website

      https://www.leedsth.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Leeds Teaching Hospitals

      Address

      St. James's University Hospital

      Beckett Street

      Leeds

      LS9 7TF


      Employer's website

      https://www.leedsth.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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