• Job Description

  Req#: C9418-25-0594?language=en&page=18&sort=publicationDateDesc

  Job summary

  Come and join our dedicated team of skilled Clinical Support Workers. We have a variety of roles in a number of specialities at the Luton and Dunstable Hospital. Shift patterns will require day, night and weekend working.

  All new Clinical Support Workers will start with a comprehensive induction and receive ongoing pastoral and technical support from our dedicated Recruitment and Education Support Assistants (RESA). You will be supported to achieve your Care Certificate which will give you the skills and knowledge needed to practice safe and compassionate care. Following your induction and 6 month probationary period, you will be enrolled onto our development programme in order to give you the tools needed to thrive in your role.

  Support and training package available to you:

  6 day induction programme.

  2 week supernumerary period - you will be supported by your new colleagues whilst getting to know your departments and new job role.

  Local induction to learn procedures in your department.

  Our RESAs will keep in close contact during your first few weeks to ensure that you are settling in to your new role.

  If your application is successful to progress to the next stage, you will be invited to attend an Assessment Centre at the Luton and Dunstable Hospital.

  Face to Face Interviews will be held the following week for all applicants who successfully pass the Assessment Centre.

  Main duties of the job

  Under the direction of a registered nurse/nursing associate, you will be working as part of a multidisciplinary team to provide a high standard of care to patients. This will include personal care and limited delegated clinical care duties. We are committed to providing a safe, clean and caring environment for all of our patients.

  Development Programme

  ACE - CSWs are automatically enrolled 6-12 months into the role.

  3 day course based on the Trust's THRIVE values including teamwork, civility, patient experience, resilience and wellbeing and quality improvement project.

  BEACH - CSWs are automatically enrolled 6-12 months into the role.

  Improves effective escalation of critically ill patients.

  Care Certificate - All non-registered clinical support workers employed by the NHS since 2015 need to have completed this competency as set out by Health Education England. There are 2 parts of the certificate which need to be completed; the Practice Assessment Document (PAD) and the 15 ESR Care Certificate modules.

  We offer full support throughout the completion of the Care Certificate.

  Disability awareness - CSWs are automatically enrolled 6-12 months into the role.

  Includes visual impairment, hearing impairment, frailty, hidden disabilities, learning disabilities and physical disabilities.

  Experience - 2 weeks supernumerary

  Local induction, Competency based training, Regular supportive 1:1 meetings with RESA, Clinical Support Worker Forum.

  About us

  Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

  Our Values

  We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

  Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

  Details

  Date posted

  20 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  418-CSW4400-DC-B

  Job locations

  Luton and Dunstable Hospital

  Lewsey Road

  Luton

  LU4 0DZ

  
  

  Job description

  Job responsibilities

  Please note that we are unable to consider sponsorship for this role unless you have already completed a minimum of 2 years of employment with the NHS, at Band 3 or above.

  Please see the full Job Description and Personal Specification attached.

  You will work at all times under the supervision of the Registered Nurse in charge of the shift and will be accountable to the Registered Nurse that you are working with and to the Senior Sister/Charge Nurse of the ward or department.

  You will work to the level of your experience, assessed competence and skilled acquired within the post.

  You will require immediate and direct supervision in areas of unfamiliar work. You should not undertake any task that you are unfamiliar with.

  Job description

  Job responsibilities

  Please note that we are unable to consider sponsorship for this role unless you have already completed a minimum of 2 years of employment with the NHS, at Band 3 or above.

  Please see the full Job Description and Personal Specification attached.

  You will work at all times under the supervision of the Registered Nurse in charge of the shift and will be accountable to the Registered Nurse that you are working with and to the Senior Sister/Charge Nurse of the ward or department.

  You will work to the level of your experience, assessed competence and skilled acquired within the post.

  You will require immediate and direct supervision in areas of unfamiliar work. You should not undertake any task that you are unfamiliar with.

  Person Specification

  Qualifications

  Essential

  • Has undertaken the Care Certificate.
  • GCSE Maths and English (Grades A* to G) or equivalent.

  Desirable

  • L3 Health and Social Care Qualification or equivalent experience (minimum or 12 months)
  • GCSE Maths and English (Grades A*-C) or equivalent.

  Experience and skills

  Essential

  • Demonstrable experience in dealing with people who are sick and distressed or equivalent customer focused employment.
  • Experience of team working.
  • Experience of working under pressure and dealing with competing demands.
  • Experience of communicating with people from different backgrounds.
  • Basic digital skills.

  Desirable

  • Previous experience in a healthcare role at Band 2 or equivalent e.g. carer for family member.
  • Experience of working in a range of healthcare settings.

  Knowledge

  Essential

  • Knowledge or understanding of the role which includes care related procedures, clinical observations, limited clinical duties and relevant legislation.
  • An understanding of the fundamentals of patient care, sucj as washing, toileting, feeding and communication.

  Personal Skills

  Essential

  • Kind and compassionate.
  • Clear, concise and honest communication.
  • Behaviour which is aligned to the Trust THRIVE values.

  Person Specification

  Qualifications

  Essential

  • Has undertaken the Care Certificate.
  • GCSE Maths and English (Grades A* to G) or equivalent.

  Desirable

  • L3 Health and Social Care Qualification or equivalent experience (minimum or 12 months)
  • GCSE Maths and English (Grades A*-C) or equivalent.

  Experience and skills

  Essential

  • Demonstrable experience in dealing with people who are sick and distressed or equivalent customer focused employment.
  • Experience of team working.
  • Experience of working under pressure and dealing with competing demands.
  • Experience of communicating with people from different backgrounds.
  • Basic digital skills.

  Desirable

  • Previous experience in a healthcare role at Band 2 or equivalent e.g. carer for family member.
  • Experience of working in a range of healthcare settings.

  Knowledge

  Essential

  • Knowledge or understanding of the role which includes care related procedures, clinical observations, limited clinical duties and relevant legislation.
  • An understanding of the fundamentals of patient care, sucj as washing, toileting, feeding and communication.

  Personal Skills

  Essential

  • Kind and compassionate.
  • Clear, concise and honest communication.
  • Behaviour which is aligned to the Trust THRIVE values.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Bedfordshire Hospitals NHS Foundation Trust

  Address

  Luton and Dunstable Hospital

  Lewsey Road

  Luton

  LU4 0DZ

  
  

  Employer's website

  https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

  Employer details

  Employer name

  Bedfordshire Hospitals NHS Foundation Trust

  Address

  Luton and Dunstable Hospital

  Lewsey Road

  Luton

  LU4 0DZ

  
  

  Employer's website

  https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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