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Job Description
- Req#: C9407-25-0185?language=en&page=72&sort=publicationDateDesc
- Must have completed Level II CSW training and presently working at that level.
- Preferable but not a requirement as training will be given
- Applicant must be literate and numerate and good communication skills are important.
- Excellent Interpersonal skills and strong patient focus.
- Must be physically and mentally able to perform duties required of the post
- Must have completed Level II CSW training and presently working at that level.
- Preferable but not a requirement as training will be given
- Applicant must be literate and numerate and good communication skills are important.
- Excellent Interpersonal skills and strong patient focus.
- Must be physically and mentally able to perform duties required of the post
Job summary
To provide a supportive role in nursing and supportive duties, assisting in the delivery of service to patients and relatives providing excellent customer service. This will incorporate organising the clinics, housekeeping, stocking up, maintenance of equipment, escorting patients.
Main duties of the job
To assist running MDCU efficiently and ensuring patients have a good experience by ensuring:o Resources required are available.o All equipment is cleared away at the end of procedures and restocked as required.o Patients and their relatives are communicated with and manage their waits in the waiting areas.o Complete patient experience audits.o Collect bloods from blood Bank..o Collect medication from Pharmacy.o Baseline Observations.o Help patients and relatives navigate their way around the hospital.o Keep the store rooms and utility rooms stocked up and tidy.o Help prepare patients for procedures and assist patients after the same.o To assist doctors Specialist Nurses with examination procedures.o To escalate immediately to the nurse in charge any concerns whilst on duty.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Details
Date posted
23 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
407-SURGERY-7213984
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
Job descriptionJob description
Job responsibilities
To be aware and observe fully the employees duties under the Health and Safety at Work Act and to observe all the Trusts policies relating to Health and Safety and Risk Management. To have responsibility for ensuring you are committed to maintaining a high quality of service to patients by continual development of practice in the light of research evidence and by audit against clinically relevant standards. To adhere to the Trusts polices and team commitments to staff and patients.In addition individual staff have a major role in suggesting and implementing improvements to services and in exercising professional responsibilities for both themselves and their peers with an open no blame culture.
Job responsibilities
To be aware and observe fully the employees duties under the Health and Safety at Work Act and to observe all the Trusts policies relating to Health and Safety and Risk Management. To have responsibility for ensuring you are committed to maintaining a high quality of service to patients by continual development of practice in the light of research evidence and by audit against clinically relevant standards. To adhere to the Trusts polices and team commitments to staff and patients.In addition individual staff have a major role in suggesting and implementing improvements to services and in exercising professional responsibilities for both themselves and their peers with an open no blame culture.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Skills and Knowledge
Essential
Qualifications
Essential
Experience
Essential
Skills and Knowledge
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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