NHS
Clinical Support Worker
This job is now closed
Job Description
- Req#: C9839-25-0175?language=en&page=638&sort=publicationDateDesc
- Implement care for patients on the as defined by the individualised care plan.
- Provide a high standard of direct care for patients.
- To work in a collaborative manner with all other staff working within the unit
- To carry out direct patient care
- To establish relationships with patients, family and friends that helps them to express their needs.
- Communicate relevant information regarding the needs of patients, family and friends.
- To document and sign all care interventions provided.
- To be involved in the induction and mentoring of new staff where applicable.
- To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
- To carry out duties as specified within the trusts Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence)
- To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.
- To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities
- To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
- To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal nursing care.
- To keep the clinical area clean and tidy maintaining a safe environment
- To adhere to trust infection control procedures.
- To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN.
- To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN.
- To support relatives under the guidance of a RN.
- To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT)
- Ensure effective and efficient use of all ward/department resources.
- Provide leadership to all members of the ward, promoting effective team work.
- Be responsible for monitoring staffing levels and the skill mix to ensure that this is appropriate to meet the needs of patients, and taking initial action to rectify any identified deficits through ward manager/modern matron.
- Maintain a positive approach to achievement within the team.
- Ensure adequate provision and maintenance of equipment.
- Assist with the induction of new staff and students, acting as a mentor.
- Act as a role model giving guidance and support to other staff and students.
- Participate in problem solving related to work organisation.
- To ensure that patients and carers are aware of their current and ongoing health needs.
- To participate and promote clinical supervision.
- To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
- To carry out duties as specified within the trusts Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence)
- To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.
- To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities
- To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
- To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal nursing care.
- To keep the clinical area clean and tidy maintaining a safe environment
- To adhere to trust infection control procedures.
- To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN.
- To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN.
- To support relatives under the guidance of a RN.
- To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT)
- Ensure effective and efficient use of all ward/department resources.
- Provide leadership to all members of the ward, promoting effective team work.
- Be responsible for monitoring staffing levels and the skill mix to ensure that this is appropriate to meet the needs of patients, and taking initial action to rectify any identified deficits through ward manager/modern matron.
- Maintain a positive approach to achievement within the team.
- Ensure adequate provision and maintenance of equipment.
- Assist with the induction of new staff and students, acting as a mentor.
- Act as a role model giving guidance and support to other staff and students.
- Participate in problem solving related to work organisation.
- To ensure that patients and carers are aware of their current and ongoing health needs.
- To participate and promote clinical supervision.
- Education to GCSE level Grade 5 in English and Mathematics or equivalent
- Care Certificate and or equivalent health care experience
- City and Guilds NVQ Level 3 in Care/Health and Social Care
- Some previous experience in a nursing/Care Assistant role
- Good organisational skills
- Basic I.T. and computer skills
- Good interpersonal and communication skills
- Good numeracy and literacy skills
- Clear oral communication
- Basic computer skills
- Polite/courteous
- Caring personality
- Sensitive and tolerant
- Resilient
- Good interpersonal skills
- Responds positively to change
- Flexible
- Ability to work as part of a multi-disciplinary team
- Social skills
- Able to make own travelling arrangements
- Ability to work 12.5 hour shift patterns
- May be required to work in other community hospital's within our Trust in order to meet the needs of the service
- Education to GCSE level Grade 5 in English and Mathematics or equivalent
- Care Certificate and or equivalent health care experience
- City and Guilds NVQ Level 3 in Care/Health and Social Care
- Some previous experience in a nursing/Care Assistant role
- Good organisational skills
- Basic I.T. and computer skills
- Good interpersonal and communication skills
- Good numeracy and literacy skills
- Clear oral communication
- Basic computer skills
- Polite/courteous
- Caring personality
- Sensitive and tolerant
- Resilient
- Good interpersonal skills
- Responds positively to change
- Flexible
- Ability to work as part of a multi-disciplinary team
- Social skills
- Able to make own travelling arrangements
- Ability to work 12.5 hour shift patterns
- May be required to work in other community hospital's within our Trust in order to meet the needs of the service
Job summary
North Walsham ward delivers quality, patient centred care within our 24 bedded unit, providing rehabilitation to a group of patients with varying complexities of needs. We accept adult patients of all ages who have rehabilitation needs. Our patients come to us following medical, surgical or orthopaedic treatment, sometimes directly from their homes.
Opportunities exist for further training and development within the role. You will be joining an enthusiastic, supportive, friendly multidisciplinary team.
The post involves rotation between day/night duties, full/ part time posts are available. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.
Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.
Main duties of the job
About us
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an Outstanding rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&Cs compassionate, inclusive and effective leadership at all levels, the CQC observed that our staff are well supported to make positive changes and innovations.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS Community Trust in the country to be awarded the title.
Details
Date posted
30 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
839-7166563-AB
Job locations
North Walsham Memorial Hospital
Yarmouth Road
North Walsham
NR28 9AP
Job descriptionJob description
Job responsibilities
Main Duties & Responsibilities
Management/ Organisational Responsibilities
Job responsibilities
Main Duties & Responsibilities
Management/ Organisational Responsibilities
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Skills, abilities and knowledge
Essential
Communication
Essential
Personal and People Development
Essential
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
Other
Essential
Qualifications
Essential
Desirable
Experience
Essential
Skills, abilities and knowledge
Essential
Communication
Essential
Personal and People Development
Essential
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
Other
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Norfolk Community Health and Care NHS Trust
Address
North Walsham Memorial Hospital
Yarmouth Road
North Walsham
NR28 9AP
Employer's website
https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)
Employer details
Employer name
Norfolk Community Health and Care NHS Trust
Address
North Walsham Memorial Hospital
Yarmouth Road
North Walsham
NR28 9AP
Employer's website
https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.