• Job Description

  Req#: A1351-25-0001?language=en&page=96&sort=publicationDateDesc

  Job summary

  We are looking for an experienced Workflow Administrator. The role of the Workflow Administrator is to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols. The post holder will be processing practice correspondence (paper, electronic and e mail) and attaching it to the patient record. The post holder will be required to accurately code diagnoses, procedures and investigations, identifying and carrying out actions, e.g. contacting patients to make appointments or completing referrals.

  Main duties of the job

  1.Process clinical correspondence (paper, electronic and email) attaching it to the patient record,

  2.Accurately Read/SNOMED code diagnoses, procedures and investigations, other specific actions as per the practice protocols

  3.Pass appropriate issues to GPs and other members of the practice clinical team and non-clinical teams

  4.Identify the complex or higher risk areas that require input or knowledge from the clinical team (this includes safeguarding issues)

  5.Work to the agreed practice protocols

  6.Receive feedback on work including the Workflow audit from the Practices GP Workflow Team Leader

  7.Develop a close working relationship with the GP Workflow Lead to identify other potential improvements

  8.Any other duties deemed commensurate with the level of the post

  About us

  We are a 3,000 patient family friendly practice. We have 2 female GP partners, ANP, HCA and a lovely reception and admin team. We are based in shard end.

  We are active in our local, supportive, Primary Care Network and have excellent relationships with external stakeholders.

  We have a strong culture of patient safety, high quality and empathy. Our Mission Statement reflects our values as a Practice with patients being at the heart of all of our activities.

  Date posted

  12 February 2025

  Pay scheme

  Other

  Salary

  £12 an hour

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  A1351-25-0001

  Job locations

  2 Schoolacre Road

  Birmingham

  B34 6RB

  
  

  Job description

  Job responsibilities

  Job Description: Workflow Administrator

  Responsible to: Practice Manager

  Reports to: Practice Manager

  Hours of Work:As per contract

  Salary:As per contract

  Job Summary:

  The role of the Workflow Administrator is to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols. The post holder will be processing practice correspondence (paper, electronic and e mail) and attaching it to the patient record. The post holder will be required to accurately code diagnoses, procedures and investigations, identifying and carrying out actions, e.g. contacting patients to make appointments or completing referrals.

  Roles and Responsibilities:

  1.Process clinical correspondence (paper, electronic and email) attaching it to the patient record,

  2.Accurately Read/SNOMED code diagnoses, procedures and investigations, other specific actions as per the practice protocols

  3.Pass appropriate issues to GPs and other members of the practice clinical team and non-clinical teams

  4.Identify the complex or higher risk areas that require input or knowledge from the clinical team (this includes safeguarding issues)

  5.Work to the agreed practice protocols

  6.Receive feedback on work including the Workflow audit from the Practices GP Workflow Team Leader

  7.Develop a close working relationship with the GP Workflow Lead to identify other potential improvements

  8.Any other duties deemed commensurate with the level of the post

  Job description

  Job responsibilities

  Job Description: Workflow Administrator

  Responsible to: Practice Manager

  Reports to: Practice Manager

  Hours of Work:As per contract

  Salary:As per contract

  Job Summary:

  The role of the Workflow Administrator is to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols. The post holder will be processing practice correspondence (paper, electronic and e mail) and attaching it to the patient record. The post holder will be required to accurately code diagnoses, procedures and investigations, identifying and carrying out actions, e.g. contacting patients to make appointments or completing referrals.

  Roles and Responsibilities:

  1.Process clinical correspondence (paper, electronic and email) attaching it to the patient record,

  2.Accurately Read/SNOMED code diagnoses, procedures and investigations, other specific actions as per the practice protocols

  3.Pass appropriate issues to GPs and other members of the practice clinical team and non-clinical teams

  4.Identify the complex or higher risk areas that require input or knowledge from the clinical team (this includes safeguarding issues)

  5.Work to the agreed practice protocols

  6.Receive feedback on work including the Workflow audit from the Practices GP Workflow Team Leader

  7.Develop a close working relationship with the GP Workflow Lead to identify other potential improvements

  8.Any other duties deemed commensurate with the level of the post

  Person Specification

  Qualifications

  Essential

  • Essential
  • Experience in Workflow Administrator duties.
  • Disclosure and Barring Service Check
  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Person Specification

  Qualifications

  Essential

  • Essential
  • Experience in Workflow Administrator duties.
  • Disclosure and Barring Service Check
  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Schoolacre Surgery

  Address

  2 Schoolacre Road

  Birmingham

  B34 6RB

  
  

  Employer's website

  https://www.schoolacresurgery.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Schoolacre Surgery

  Address

  2 Schoolacre Road

  Birmingham

  B34 6RB

  
  

  Employer's website

  https://www.schoolacresurgery.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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