Provide administration program support services in this career building role

This position provides support to the $10 a Day ChildCareBC Program. The Ministry of Education and Child Care provides funding to child care sites across the province to support a universal child care initiative through the $10 a Day ChildCareBC Program. The Ministry is working to expand the number of quality, low-cost, child care spaces at existing child care facilities to support families across the province.

As a Program Support Clerk, you will communicate with clients and the general public, review incoming submissions, and provides technical and administrative support within the Child Care Capital and Community Services branch.

Job Requirements:

• Secondary school graduation or equivalent (GED).
• Experience providing customer service over the phone and by email.
• Experience working in an office setting providing administrative services.
• Experience with Microsoft Office or database applications.

Preference may be given to applicants with one (1) or more of the following:

• One (1) or more years experience providing customer service over the phone and by email.
• One (1) or more years experience working in an office setting providing administrative services.
• One (1) or more years experience with Microsoft Office or database applications.
• Experience working in a call center environment.
• Post-secondary education or training in business administration.
• Experience working in the child care sector providing administrative services.

For questions regarding these positions, please contact Harroop.Sarkaria@gov.bc.ca

About this Position:
There are currently two (2) positions available. An eligibility list may be established to fill future temporary and permanent vacancies.

Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement.

Victoria has two building locations, both with space to accommodate in-office work. The Vancouver office may be accessed for limited drop-in use. Other locations may be considered. Please contact the hiring manager for further details or questions.

The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues from which to choose.

Vancouver is on the southwest corner of the province of British Columbia, surrounded on three sides by water. With its scenic views, mild climate, and friendly people, Vancouver is known around the world as both a popular tourist attraction and one of the best places to live. Vancouver's moderate, oceanic climate makes it one of the warmest cities in Canada.

Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status], Métis or Inuit) interested in BC Public Service job positions.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements list above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.