1. Job Title : Cloud Specialist 2. Job Summary : We are seeking a Cloud Specialist with 8 to 10 years of experience to join our dynamic team. The ideal candidate will have extensive experience in M365 Messaging M365 Messaging Migration and MS Exchange. This role involves managing and optimizing cloud-based messaging systems to ensure seamless communication across the organization. The candidate will play a crucial role in enhancing our cloud infrastructure and contributing to the companys digital transformation efforts. 3. Experience : 8 - 10 years 4. Required Skills : Technical Skills: M365-Messaging M365 Messaging Migration Messaging - MS Exchange Domain Skills: 5. Nice to have skills : Technical Skills: Domain Skills: 6. Technology : Digital Colaborate Service 7. Shift : Day 8. Responsibilities : Must be able to provide complete administration of the Microsoft 365 environment and its capabilities. * Testing implementation and deployment of Exchange Online. * Query Exchange environment using the Office 365 Command online tool. * Implement and support security policies such as data retention. * Support the messaging environment in the Cloud (Microsoft 365). * Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system. * Review test and make recommendations for standard email practices. * Experience with supporting anti-spam filtering logging and email tracking and transport rules. * Primary On-site support for Microsoft 365 issues. * Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication. * Perform scripting administration tasks and reporting using PowerShell. * Develop scripts for automating processes within the environment. * Help ensure team performance meets or exceeds defined Service Level Agreements. * Perform migrations and deployments related to the building upgrade and maintenance of MS Exchange. * Monthly audits on the Active Directory environment to reconcile users. * Consult with Integrated Product Teams (IPT) and product owners to establish better process flow to mitigate incidents tasks. * Manage users mobile devices through our Mobile Device Management (MDM) solutions (MS Intune). * Troubleshoot active sync issues with mobile devices. * Troubleshoot issues with Microsoft 365 Teams. * Create security and distribution groups in Active Directory. * Update contribute and maintain local SharePoint team sites as procedures/documentation change. * Create user guides and instructional documents for end-users. * In charge of onboarding offboarding users. * Assigned group file level permissions in Active Directory. * Train local support team members Relationship Managers and Data Analysts on inciden 9. Job Location : Primary Location :INTNCHNA10(ITIND MEPZ (TBM) SDB 1 -4 SEZ) Alternate Location :INKABLRA03(ITIND Manyata (MBP) Bld F3 SEZ) Alternate Location 1 :INMHMUMA03(ITIND Airoli (AIR) Bld 5 & 9 SEZ) 10. Job Type : Cloud Value Sr specialist [60IT19] 11. Demand Requires Travel? : No 12. Certifications Required : NA