• Job Description

  Req#: 553901
  About Wilmington Health
  
  

  Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

  Purpose:

  Provides care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager in addition to providing front office support in clinical areas as needed

  Essential Duties/Responsibilities:

  • Prepares patient for and assists with examinations
  • Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed
  • Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system
  • Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications
  • Conducts specified laboratory tests
  • Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions
  • Communicates with managed care for prior authorizations. Schedules procedures on campus and off site
  • Responsible to respond to/triage patient phone calls and messages
  • Educates patients and instructs on any medications, treatment plans, etc.

  Other Duties:

  • All other duties as assigned by Department Manager

  
  

  QUALIFICATIONS

  Required:

  • Active CMA or RMA Certification from accredited association.
  • Successfully completed and passed an accredited Associates Degree program in Medical Assisting or an accredited CMA program.
  • BLS/CPR Certification.

  Preferred :

  • One year clinical experience

  
  

  Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information, or any other class protected under state or federal law.

  
  

  ADA Physical Demands:

  Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

  Physical Demand	Required?	Frequency
  Standing		Continuously
  Sitting		Frequently
  Walking		Continuously
  Kneeling/Crouching		Rarely
  Lifting		Rarely

  
  

  Certified Medical Assistant (CMA) Competencies

  General

  1. Customer Service
  2. Professionalism/Integrity/Responsibility
  3. Teamwork/Process Focus
  4. Dependability/Punctuality
  5. Interpersonal Relationships/Communication
  6. Judgment/Decision Making/Problem Solving
  7. Quality/Quantity
  8. Initiative
  9. Safety/Housekeeping
  10. Organizational Skills/Time Management
  11. Meds/IVs
  12. Specimen Collection
  13. Assessment Skills
  14. Phone Skills/Triage
  15. Equipment Use/Maintenance
  16. Procedures
  17. Computer Knowledge
  18. Documentation

  
  

• About the company

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