KCM Technical
CNC Field Service Technician - 2nd Shift
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Job Description
- Req#: 25-04974
- Perform field service, installations or PMs as required.
- Resolve customer issues and provide sales support.
- Represent Client Services; professionally and ethically at all times, with all actions in line with business expectations.
- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
- To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are a minimum representation of the knowledge, skill, and/or ability required.
- Potential candidates must be able to successfully complete service calls and excel beyond that of our competitors. The Applicant must be able to manage Customer relationships coupled with improved satisfaction, and willing to be measured by such. Additionally, this individual must be organized, motivated and a self-starter.
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CNC Field Service Technician
2nd shift 2pm-10:30pm
Standard work week is based off 40 hours with Overtime available with Manager's approval.
Position Summary:
Responsible for day to day field service including but not limited to troubleshooting & repair, installations or predictive and preventive maintenances, ball bar analysis, laser alignments, etc.
Essential Duties:
Principle Accountabilities:
Knowledge, Skills, and Abilities:
A CNC technical background is required with a proven track record of no less than 5 years in field service desired. The ideal candidate would also have a minimum 2-year technical degree, with a working knowledge of Fanuc and Mitsubishi controls &/or Siemens and Heidenhain. Prior experience on the following machine tools and disciplines preferred:
General Requirements:
Applicant should have a basic understanding in the use of Microsoft Office, Adobe Acrobat, Outlook, and the Internet.
18-02781
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