NHS
Coding and Care Navigation Administrator
This job is now closed
Job Description
- Req#: M0038-25-0977?language=en&page=43&sort=publicationDateDesc
- Undertaking a variety of administrative duties including clerical support to clinical staff and other members of the practice team.
- Entering data and read coding of relevant patient information and medical data into the clinical system.
- Processing practice post and emails. Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
- Matching documentation received from outside organisations onto patient medical records in a timely fashion.
- Allocating workflow for review by doctors or other health professionals.
- Processing pathology results following practice protocol.
- Working within our care navigator team
- Handling enquiries efficiently.
- Greeting patients, answering calls, scheduling appointments, and managing patient enquiries.
- Preparing correspondence, managing referrals, handling medical documentation, and maintaining accurate records.
- Managing patient information, generating reports, maintaining filing systems, and supporting practice operations.
- Providing cover in the clinical hub, assisting clinicians with patient management, and ensuring smooth communication between staff and patients.
- Greeting patients, answering calls, scheduling appointments, and managing patient enquiries.
- Preparing correspondence, managing referrals, handling medical documentation, and maintaining accurate records.
- Managing patient information, generating reports, maintaining filing systems, and supporting practice operations.
- Providing cover in the clinical hub, assisting clinicians with patient management, and ensuring smooth communication between staff and patients.
Job summary
Barrack Lane Medical Centre has an opportunity for a coder and care navigation administrator to join our friendly, supportive and professional team, on a full time basis for 37 hours per week, over 5 days. The role will involve working at both Barrack Lane and our branch surgery at Stoke Park and you will be based at Barrack Lane. We welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.
Main duties of the job
About us
Barrack Lane is a busy practice in the town centre of Ipswich, Suffolk. We have a practice population of over 20,000 patients. The practice is based on two sites, the main surgery in the centre of the town, and a branch surgery at Stoke Park. Our clinical team is made up of GP partners, salaried GPs, advanced nurse practitioners, advanced care practitioners, dietician, paramedics, physicians associate, pharmacists, pharmacy technicians and a practice nursing team and HCAs. This team is supported by a strong administrative, coding and care-navigating team.
Barrack Lane is part of a PCN (Primary Care Network) with Ivry Street Medical Centre, in Ipswich, and the two practices cover a population of 32,000 patients. The PCN allows the practices to share resources and offer an enhanced service to our patients. The PCN employs care co-ordinators and social prescribers to work with patients, especially our vulnerable patients, to help them to access the best care.
Details
Date posted
02 July 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
28762
Job locations
1 Barrack Ln
Ipswich
Suffolk
IP1 3NQ
Job descriptionJob description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person SpecificationPerson Specification
Experience
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
1 Barrack Ln
Ipswich
Suffolk
IP1 3NQ
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
1 Barrack Ln
Ipswich
Suffolk
IP1 3NQ
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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