NHS
Collections Project Assistant (6 Month FTC)
This job is now closed
Job Description
- Req#: L0042-25-0334?language=en&page=605&sort=publicationDateDesc
- Knowledge of an effective collections / dunning process
- Dealing effectively with customers and business management
- Team working
- CICM Level 2 Qualification or similar (desirable)
- Previous experience in healthcare sector is desirable.
- Project and change management
- High level of accuracy and good attention to detail.
- Strong working knowledge of Microsoft Office Suite, including advanced proficiency in Excel
- Experience with use of Collections / Accounting systems – ideally SAGE Intacct.
- Confident in reporting financial data and analysis.
- Proven track record in collections or credit control.
- 25 days plus bank holidays
- Birthday off
- Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
- Active Reward App giving discounts and savings on your weekly shop
- Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
- A Nest Personal Pension account
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
- We recognise outstanding Active Behaviours via the Active Awards programme
- Enhanced Sick & Maternity Pay benefits
- Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
- ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
- Knowledge of an effective collections / dunning process
- Dealing effectively with customers and business management
- Team working
- CICM Level 2 Qualification or similar (desirable)
- Previous experience in healthcare sector is desirable.
- Project and change management
- High level of accuracy and good attention to detail.
- Strong working knowledge of Microsoft Office Suite, including advanced proficiency in Excel
- Experience with use of Collections / Accounting systems – ideally SAGE Intacct.
- Confident in reporting financial data and analysis.
- Proven track record in collections or credit control.
- 25 days plus bank holidays
- Birthday off
- Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
- Active Reward App giving discounts and savings on your weekly shop
- Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
- A Nest Personal Pension account
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
- We recognise outstanding Active Behaviours via the Active Awards programme
- Enhanced Sick & Maternity Pay benefits
- Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
- ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
- CICM Level 2 Qualification or similar (desirable)
- CICM Level 2 Qualification or similar (desirable)
Job summary
Come and join one of the UKs largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Collections Project Assistant on a 6 month fixed term contract in our finance team in Darlington.
Main duties of the job
Active Care Group provides a shared service centre for Finance to support the national operations of the business that extends to 4 Divisions of activities which operate in various aspects of the Health Care sector. One of the Divisions have requested the increased use of the shared services for 5 additional businesses. The task for this project-based role is work in collaboration with the new businesses to: Document existing As Is credit control processes Document the To Be Understand the key contacts in the client base in order to ensure data and information is sufficient in order to maximise collections Record and embed the new processes into the existing teams (supporting where required) This comes at a time where there is considerable change in the existing collections team and systems that need documentation. It is an aspiration that this resource will enable the absorption of new portfolios, but the developed process documentation will be extended into wider portfolios. The Credit Control Team: Credit Controllers work collaboratively across a range of stakeholders in their customer portfolios, colleagues in Finance and the business community. Their primary task will be to analyse and resolve issues related to outstanding fees. Credit Controllers report to a supervisor / Credit & Fees Manager depending on seniority and organisation for the portfolio.
About us
Active Care Group are a pioneering national provider of complex care services, delivering pathways and better outcomes for people. We have a collaborative and holistic approach to care underpinned by proven clinical and therapeutic expertise. We specialise in supporting young people and adults with complex needs to make positive progress and lead happier, more independent lives.
Details
Date posted
03 October 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Home or remote working
Reference number
009512
Job locations
Darlington - Support Office
Darlington
County Durham
DL1 4PT
Job descriptionJob description
Job responsibilities
This is a 6 month project to work with the business stakeholders and to embed new systems and processes into the new client portfolios.
What you'll be working:
This position is full time, 37.5 hours per week. The role is hybrid, working 3 days in the Morton House Office and 2 days working from home.
What you'll have:
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.
What to look forward to:
Job responsibilities
This is a 6 month project to work with the business stakeholders and to embed new systems and processes into the new client portfolios.
What you'll be working:
This position is full time, 37.5 hours per week. The role is hybrid, working 3 days in the Morton House Office and 2 days working from home.
What you'll have:
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.
What to look forward to:
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Active Care Group
Address
Darlington - Support Office
Darlington
County Durham
DL1 4PT
Employer's website
Employer details
Employer name
Active Care Group
Address
Darlington - Support Office
Darlington
County Durham
DL1 4PT
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.