Collections/Billing Client Supervisor

Employment typeFull-Time

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  • Job Description

      Req#: R-105425

      CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

      Job Details:

      CarepathRx is hiring a Collections/Billing Client Supervisor to join our Revenue Cycle (RC) Team. The Collections/Billing Client Supervisor, RC Billing, is responsible for supervising billing and billing performance on behalf of a partner.


      • Managing and educating the partner on expectations related to billing and AR performance including holding partner meetings and handling partner issue resolution

      • Managing the billing and AR performance for the partner on a proactive basis:

        • Analyzes and reviews billing and AR trends to define inconsistencies and issues in the entire end to end process

        • Ensures all Revenue Cycle Management goals are met

        • Responsible for AR and denial management, including reporting, tracking, and resolution

      • Directly participates in resolution of billing and AR performance issues including:

        • Work collaboratively with Intake leadership within CarePathRx to ensure smooth claim progression and effective claims resolution within industry standards

        • Work collaboratively with partner’s pharmacy and liaison staff to ensure issue resolution impacting billing and effective claim resolution


      • Must have at least five (5) years of experience in a healthcare leadership role with demonstrated experience in a RC billing role with a high-volume infusion healthcare provider

      • Must have experience in a customer facing role

      • Expert understanding of billing government and commercial payors, including those particular for Wisconsin

      • Experience adjudicating traditional and specialty infusion claims is a must

      • Ability to build effective relationships throughout all levels of the organization by demonstrating strong interpersonal skills.

      • Exceptional customer service and follow-up skills.

      • Bachelor’s Degree or equivalent

      CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country.

  • About the company

      CarepathRx is transforming pharmacy care delivery for health systems and hospitals, delivering improved patient outcomes that drive clinical, quality and financial results.