First BanCorp
COLLECTOR - BAYAMON II BRANCH -MONEY EXPRESS
This job is now closed
Job Description
- Req#: req4631
- Collects the delayed accounts calling or visiting clients as applicable.
- Maintains the maximum collection effectiveness in accordance with established parameters.
- Offers orientation to clients about the importance of maintaining their credit in good standing.
- Offers the available alternatives as payment arrangements, extensions and refinance.
- Immediately hands in to supervisor all the money collected in the field.
- Organizes and determines the visit itinerary to follow as to accomplish all collections that were not met by phone call making.
- Guarantees a high-level quality service to clients, satisfying their needs.
- Processes insurance cases.
MONEY EXPRESS
COLLECTOR
Our Company
At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.A Brief Overview
The Collector is responsible for the collection of delayed accounts by phone call making or visiting the clients; also helps maintaining the delinquency levels as minimum as possible.
What you’ll do
What You’ll Need to Succeed
A High School Diploma is required for this job; a year of similar experience is preferred but not mandatory
· General office equipment management
· Interpersonal communications skills
· Operational procedures application capability
· Write, speak and comprehend English and Spanish
· Customer Service knowledge
First Bank Puerto Rico is a proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.
About the company
First BanCorp is a publicly owned financial holding company located in San Juan, Puerto Rico.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.