• Job Description

  Req#: 112151
  
  
  
  
  
  
  
  GENERAL SUMMARY:
  This position is an excellent opportunity for students pursuing degrees related to the following business areas: market research, customer experience, market strategy.
  This is part time (15-20 hours) with remote scheduling flexibility during the academic school year and a full-time hybrid internship in Troy, MI during summer 2026 (travel/housing expenses not provided).
  Departmental Duties and Responsibilities:
  • Design, field, and analyze results from customer research projects (surveys, focus groups, etc.).
  • Collect and analyze market/competitive intelligence, producing takeaways and recommendations that drive strategies.
  • Engage in cross-functional product strategy efforts led by other team members.
  • Query and analyze HAP data across multiple functions (Sales, Membership, Marketing, Communications, etc.) to evaluate performance and inform future strategies and tactics.
  • Other duties/tasks as assigned.
  EDUCATION/EXPERIENCE REQUIRED:
  • High school diploma required and must be pursuing a bachelor's or master's degree in business related to Market Research, Marketing Strategy, or Customer Experience.
  • Students attending a Michigan located institution preferred.
  • Excellent organizational, oral, and written communication, and analytical or critical thinking skills.
  • Ability to handle confidential or sensitive information with discretion.
  • Proficiency in MS Office programs (PowerPoint, Excel, Word) required.
  • Experience with Power BI, Qualtrics or SQL preferred.
  Additional Information
  • Organization: HAP (Health Alliance Plan)
  • Department: Mkt Strategy & Customer Analyt
  • Shift: Day Job
  • Union Code: Not Applicable
  
  
  
  
  
  
  
  
  

• About the company

  The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit.

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