Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Commercial Banking Solutions Relationship Support Specialist supports Commercial Banking Solutions Relationship Managers and their clients to identify, develop and deliver quality solutions to aid the client in their day-to-day business needs. The role sits in the Regions’ Commercial Banking Solutions (CBS) business unit and provides the opportunity to develop relationship management skills while focusing on the delivery of Commercial solutions within the CBS portfolio.

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Primary Responsibilities

• Serves as central point of contact for CBS clients for all servicing requests related to client relationship

• Assists relationship manager(s) by performing daily support activities related to CBS client relationships and keep respective relationship manager informed when appropriate

• Partners with relationship manager to identify and develop treasury management strategy for clients

• Participates with business partners in team-based portfolio development

• Coordinates with internal partners to fulfill the solution agreed to by the client

• Facilitates and manage credit application workflow as it applies to the appropriate credit channel including collecting financial information from client, submitting facility application and managing loan workflow to closing

• Manages post-closing requirements including tickler requirements and exception citing's

• Manages Relationship Manager(s) loan maturity pipeline, ensuring that renewals are approved and closed in a timely manner

• Assists Relationship Managers with new client onboarding and facilitates all new account opening and maintenance

• Completes transaction requests as needed

• Serves as point of contact for fraud claims and research requests which require escalation and investigation

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High school diploma or GED

• Two (2) years in a client contact role within financial services

Preferences

• Bachelor’s degree

Skills and Competencies

• Ability to partner with various internal partners across the organization

• Ability to research, analyze data and derive facts

• Proficiency in Microsoft Office (Word, Excel, Powerpoint)

• Strong verbal, written communication, and organizational skills

• Strong work ethic and self-motivation

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$46,750.00 USD

Median:

$57,270.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Regions Center

Location:

Birmingham, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.