AAA - CSAA Insurance Group

Commercial Claims Business Process Analyst (Remote)


PayCompetitive
LocationHome/Michigan
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R7208
      Employer Industry: Commercial Insurance

      Why consider this job opportunity:
      - Opportunity for performance bonuses and a total compensation package
      - Flexible working options: choose remote, hybrid, or in-person
      - Commitment to inclusion and diversity within the workplace
      - Chance to work with an innovative company focused on reimagining the insurance industry
      - Support for employee development and community involvement
      - Opportunity for career advancement and growth within the organization

      What to Expect (Job Responsibilities):
      - Conduct process analysis to identify business needs and develop solutions for complex challenges
      - Collaborate with business leaders to achieve core performance targets and objectives
      - Document and evaluate business operations and process designs
      - Lead projects and apply re-engineering techniques to improve business performance and quality
      - Provide technical guidance to claims associates and consult on overall business strategy

      What is Required (Qualifications):
      - 6+ years of directly related business process experience or a combination of Casualty Claims handling, leadership, and process improvement experience
      - High School Diploma or GED
      - Strong background in Casualty Claims handling
      - Proficient in Microsoft Office applications (Excel, PowerPoint, Outlook, etc.)
      - Ability to support change and add value within an organization

      How to Stand Out (Preferred Qualifications):
      - Bachelor’s degree in a related field or equivalent combination of education and experience
      - Prior Commercial Claims experience
      - Project management skills for completing detailed data assignments
      - Experience with CAS, mCAS, CCC bill review, SharePoint, OneDrive, Microsoft PowerBI strongly preferred
      - Leadership experience preferred

      #CommercialInsurance #RemoteWork #CareerOpportunity #InclusionAndDiversity #PerformanceBonus

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      American Automobile Association is a federation of motor clubs throughout North America.

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