Learn, Grow & Make an Impact!
This position is an essential team member of the Salem Police Communications & Chief’s Executive Support Office. The team is looking for an individual ready to positively contribute to the success of public communications and engagement efforts. You can contribute to the department’s strategic communications and engagement initiatives by applying your writing skills and effective, organizational planning talents. In this confidential role, you can put into practice your report-writing, research, and analytical abilities to further support the work of the Chief’s Office.

Insight into Key Responsibilities
Communicate: Create, Innovate, and Engage
Communications creativity. Assist the strategic initiatives manager in developing ideas and creating communications campaigns to educate and engage the public. Prepare effective, written content and related visuals for social media and internal messaging using new media design software to create visuals, infographics, presentations, and fliers. Use your knowledge of the suite of Microsoft Office 365 products to advance the department’s internal communication needs.

Communications on the web. Maintain the department’s web pages and review, revise, and approve content submitted, emphasizing communication clarity through content comprehension, attention to detail, grammar, and spelling. Curate pages with a user-friendly appeal by applying relevant imagery and helpful, accurate links; upload media releases and create news stories. Provide upkeep and assistance for the department’s internal SharePoint communications page. Design functional forms, polls, and surveys.

Customer service expertise. Assist with providing informative and skillful responses to questions from customers, staff, and officials; explain technical information in a simplified manner for ease of understanding. When necessary, provide a referral to the appropriate staff person, either within the department, another City of Salem department, or other service providers. Work with the strategic initiatives manager to assess sensitive and complex inquiries for appropriate needs.

Strategic & Administrative Support
Analysis, research, writing, and review. Assist the strategic initiatives manager with the department’s strategic plan to ensure proper coordination within the department’s various divisions and sections; analyze and evaluate content and create measures; support objective owners’ use of the strategy management software. At the current plan’s conclusion, contribute to the final assessment and development of subsequent-year initiatives. Perform research, analysis, and report writing for the Chief’s Office projects, council reports, and emerging topics.

Administrative responsibilities. Maintain the highest confidentiality in coordinating and accurately recording weekly meeting notes and their prompt distribution. Review all Salem City Council agendas for department-related information and coordinate department staff reports for review via the City of Salem legislative management software. Support the strategic initiatives manager with coordinating in-person public engagement events and assist with press events and news conferences. Perform other duties as needed.

Position Schedule
The position schedule is a traditional business week model as part of a team that supports internal and external customer service Monday through Friday, 8 a.m. to 5 p.m. Duties include the possibility of working evenings or weekends for public events or circumstances involving crisis communications.

Minimum Qualifications

• Must pass a pre-employment drug test.
• Must pass a pre-employment background check.
• Must have an Oregon Class C driver license or equivalent.
• Must have a driving record that meets the City of Salem's driving standards.
• Possess a bachelor’s degree from an accredited college or university in public or business administration, communications, or related field; or any equivalent combination of experience, education, and training that provides the required knowledge, skills, and abilities.

Preference points may be provided to bilingual candidates.

About us:
The City of Salem is the second largest City in the State of Oregon, located in the heart Willamette Valley, and is the capital city of Oregon with a population over 180,000. Centrally located, Salem is 47 miles south of Portland and an hour from the Cascade Mountains to the east and an hour from the ocean beaches to the west. Salem is an exceptional community for living and working with exciting new and comfortable well-established neighborhoods and carefully preserved historic buildings.


A full-service City, Salem has eight primary departments:
Community Planning and Development, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community and Urban Development. Several departments also have functional divisions within their department. The City has five labor unions and employs roughly 1,350 talented and dedicated staff members. The Urban Renewal Agency and the Salem Housing Authority are separate municipal corporations. The Agency contracts with the City for services and the Authority is led by the Housing Administrator within the Community Planning and Urban Development department.

Where can I find out more about the position?
Go to the menu option for Class Specifications and search for Management Analyst I or view by clicking here.

The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.

To apply, click on the green “Apply” button to complete your application. Make sure that you specify how you meet the qualifications outlined in the class specification and complete the application.

Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.

You may subscribe for automatic notification of job openings at the City through the Job Interest Cards – sign up today!

For more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs.