• Job Description

  Req#: 4066543

  Scheduled Salary Increase :
  3% effective 1/8/24

  Annual Salaries:
  Communications Dispatcher II: $54,210 - $65,884
  Communications Dispatcher III: $58,526 - $71,136

  APPLICATIONS MUST BE SUBMITTED ONLINE ONLY

  The Fresno County Sheriff's Office is offering challenging career opportunities to experienced Communications Dispatchers for the positions of Communications Dispatcher II/III . Successful candidates will receive and respond to emergency calls by telephone or radio; key pertinent data into a computer; operate a multi-channel computer-assisted radio system to dispatch public safety personnel; and perform related duties as required.

  Incumbents must be available to perform shift work in a twenty-four (24) hour, seven (7) day per week operation. APPLICANTS MUST BE WILLING TO WORK OVERTIME IF NECESSARY AND SHIFTS AS ASSIGNED INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS.

  As a condition of employment candidates must undergo and pass a thorough and detailed personal background investigation, medical, and polygraph examination. These investigations include employment and credit histories, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Background materials for failed candidates are retained for three years.
  
  Note: The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules.

  Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.

  Communications Dispatcher II
  Communications Dispatcher III Communications Dispatcher II
  Communications Dispatcher III

  COMMUNICATIONS DISPATCHER II
  
  

  OPTION 1:

  
  

  Education: Completion of thirty (30) semester units of course work that is acceptable within the United States' accredited college or university system.

  Experience: One (1) year of full-time, paid work experience equivalent to that gained as a Communications Dispatcher with the County of Fresno.

  
  

  OPTION 2:

  
  

  Experience: One (1) year of full-time, paid work experience obtaining information via telecommunications equipment while using a computer to enter data and process information.

  AND

  One (1) year of full-time, paid work experience equivalent to that gained as a Communications Dispatcher with the County of Fresno.

  
  

  OPTION 3:

  
  

  Certificate: Completion of a Public Safety Dispatcher's Basic Course certified by the California Commission on Peace Officer Standards and Training.

  Experience: One (1) year of full-time, paid work experience equivalent to that gained as a Communications Dispatcher with the County of Fresno.

  
  

  In addition to the options listed above, the following is also required :

  Other: Ability to type thirty-five (35) net words per minute.
  
  COMMUNICATIONS DISPATCHER III
  
  OPTION 1:

  
  

  Education: Completion of thirty (30) semester units of course work that is acceptable within the United States' accredited college or university system.

  Experience: Two (2) years of full-time, paid work experience equivalent to that gained as a Communications Dispatcher with the County of Fresno.

  
  

  OPTION 2:

  
  

  Experience: One (1) year of full-time, paid work experience obtaining information via telecommunications equipment while using a computer to enter data and process information.

  AND

  Two (2) years of full-time, paid work experience equivalent to that gained as a Communications Dispatcher with the County of Fresno.

  
  

  OPTION 3:

  
  

  Certificate: Completion of a Public Safety Dispatcher's Basic Course certified by the California Commission on Peace Officer Standards and Training.

  Experience: Two (2) years of full-time, paid work experience equivalent to that gained as a Communications Dispatcher with the County of Fresno.

  
  

  In addition to the options listed above, the following is also required :

  Other: Ability to type thirty-five (35) net words per minute.
  
  TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE:

  • Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline.
  • A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline).
  • A typing certificate validated within the last 12 months (the typing certificate must indicate "NET" words per minute) must be submitted along with your application or your application will NOT be accepted. Typing certificates obtained from online sources will NOT be accepted. You may attach a scanned copy to your online employment application; or fax a copy to (559) 455-4788, Attn: Zachary Carter by the closing date and time of this recruitment.
  • Please fully list your education/work experience; including current position. Failure to list current, complete and accurate education/work experience within the job application (including employment with the County of Fresno) will result in disqualification of your application.
  • If qualifying under Option 1, in the Education section of your application, please provide complete information for each school attended. Please provide the school's name, school's location, the type and number of units earned (semester or quarter), and if applicable, which major or program was completed. Failure to completely list education within the job application may disqualify the applicant from consideration.
  • If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may either attach a copy to your application, or fax a copy to 559-455-4788, Attn: Zachary Carter.
  • College/university transcripts may be requested to verify completion of qualifying units.
  • Resumes and attachments are not accepted in lieu of a completed application.

  SELECTION PROCESS:
  Applicants meeting the Minimum Qualifications and filing requirements may be scheduled for one or more of the processes below:
  

  • Online Examination- The examination for Communications Dispatcher II/III may be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination.
  • Oral Examination - An oral examination includes a panel consisting of at least two members within a similar field of expertise as the vacancy. Candidates are asked structured questions and must respond orally to allow the panel to evaluate the specific qualifications of each applicant.
  • Certify without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination.

  Successful candidates will be placed on an employment list effective for a minimum of 3 months (may be extended up to an additional 12 months) and will be certified in final rank order as vacancies occur.

  
  REQUIRED APPLICATION MATERIALS :

  • Fresno County Employment Application - must be current, complete and accurate; amendments to your application will not be allowed after the filing deadline.
  • A copy of a valid Typing Certificate - must be validated within the last 12 months and indicate "NET" words per minute. Typing certificates obtained from online sources will NOT be accepted. You may attach a copy to your application, or fax a copy to (559) 455-4788, Attn: Zachary Carter, by the closing date and time of this recruitment.
  • A copy of your POST Public Safety Dispatcher Certificate, if applicable. You may attach a copy to your application, or fax a copy to (559) 455-4788, Attn: Zachary Carter, by the closing date/time of this recruitment.

  
  Application materials must be submitted online only via our website by the closing date and time of this recruitment. Applications submitted via U.S. mail, in person in our office, email or fax will not be accepted. Resumes and attachments are not accepted in lieu of an application.

  
  

  HOW TO APPLY:

  
  Applications for this recruitment must be submitted online only. The online application may be found at: http://fresnocountyjobs.com

  
  

  Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions may result in the disqualification of the application. Amendments will not be accepted after the filing deadline.

  
  

  Once the filing deadline has passed you may check the status of this recruitment at any time by logging on to https://www.governmentjobs.com/Applications/Index/fresnoca.

  
  

  Please be advised that it is the applicant's responsibility to notify Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address).

  
  For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards.
  

  
  

  The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor.

  
  

  REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least 5 days prior to the scheduled date or deadline.
  

  EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

  Analyst: Zachary Carter

  
  

  
  

• About the company

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