• Job Description

  Req#: 24006756

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  American Express, is looking for an experienced communications professional to join its Corporate Affairs and Communications team. Based in London, this position reports to the Vice President, Corporate Affairs & Communications. The successful candidate, for this maternity cover role, will be responsible for leading the company-wide colleague communications strategy.

  The candidate must be an excellent storyteller, and able to bring to life how American Express backs its colleagues, customers, and the community. Experience in content creation through a variety of media is desirable.

  How will you make an impact in this role?

  • Develop the company’s colleague communication strategy and communicate important management decisions & company news to colleagues based in the UK
  • Draft colleague communications, creating a range of content, including video, for the company’s intranet site
  • Organise and facilitate colleague events – virtual and physical
  • Manage colleague communication channels, including email updates, intranet, and Slack
  • Collaborate with internal stakeholders to identify unique colleague stories and develop engaging content
  • Raise awareness of the company’s colleague credentials and culture in media and at relevant speaker events

  Minimum Qualifications

  • Significant internal communications experience, preferably gained in-house at a large organisation
  • Excellent written and verbal communication skills
  • Editorial mindset and a natural storyteller
  • Proactive, flexible with strong interpersonal skills and capable of building a strong internal network to source relevant and engaging content
  • Strategic problem solver with track-record of driving tangible results backed up with data and analysis
  • Comfortable communicating at all levels and influencing others
  • Strong project management skills, juggling priorities and delivering against deadlines. Calm under pressure.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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