• Job Description

  Req#: 4307631
  General Responsibility:
  Serve as a Communications Specialist II on the Operations Desk in the State's Law Enforcement Division (SLED) Fusion Center; operate and monitor an all-hour central communications control center and serve as a criminal analyst.
  
  

  • Specific Duties:
    Serve as the primary point of contact for SLED assets. Receive and process requests for SLED assistance from law enforcement agencies. Gather appropriate information from requestor and notify SLED assets of requests in a timely manner. Record information received from requestor electronically. Maintain communications with deployed SLED assets for operational safety purposes.
  • Receive and process analytical requests for assistance from criminal justice agencies. Gather pertinent information from requestor, analyze request, process it using a variety of databases available, and return information to requestor. Record request received from requestor electronically.
  • Receive calls from citizens requesting assistance, making complaints against local police and SLED personnel and route appropriately. Monitor all hotlines and process information received appropriately.
  • Maintain and respond to hit requests on NCIC files for SLED and validate per NCIC policy. Ensure OD receives and re-broadcasts BOLOs (Be on The Lookout) and other administrative messages as needed. Ensure OD broadcasts BOLOs to support the mission of SLED.
  • Maintain situational awareness by monitoring BOLOs, news channels, video feeds, radio traffic, and other sources of information. Share vital information received with Fusion Center staff and SLED Command Staff as needed.

  • High School Diploma, experience working with the general public, and relevant dispatch or analytical experience. A Bachelor's degree may be substituted for the required work experience.
  • The ability to communicate information accurately.
  • Speak clearly and concisely
  • Understand and follow instructions
  • Ability to function effectively during emergencies, stressful situations, and periods of heavy communication traffic.
  • Must be able to communicate on the radio and phone.
  • Must be able to effectively operate a computer and use a variety of databases to locate and share information with requesting agents/agencies.
  • Willingness and/or ability to work night shift, including holidays and weekends. Shift consists of Monday morning through Friday, midnight-8:00 am.

  South Carolina Law Enforcement Division (SLED) is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

  
  SLED offers an exceptional benefits package for FTE positions that includes:

  • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • State Retirement Plan and Deferred Compensation Programs

  Supplemental questions are considered part of the official application. Any misrepresentation of yourself may be grounds for disqualification.
  

• About the company

  South Carolina (/ˌkærəˈlaɪnə/) is a state in the Southeastern region of the United States.

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