Job description

Job responsibilities

The post holder will need to have the ability to prioritise their own workload, have excellent interpersonal skills, be adaptable to the needs of the virtual ward service and have a positive, friendly and helpful attitude. The successful candidate will join a well-established Cluster team and will be provided with support and encouragement to develop in this role. Please read the associated job description for information on specific qualifications and experience needed before applying for this post.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

To discuss this post in more detail please contact;

Samantha Roberts

Clinical Manager Neath Cluster

Samantha.roberts9@wales.nhs.uk

Job responsibilities

The post holder will need to have the ability to prioritise their own workload, have excellent interpersonal skills, be adaptable to the needs of the virtual ward service and have a positive, friendly and helpful attitude. The successful candidate will join a well-established Cluster team and will be provided with support and encouragement to develop in this role. Please read the associated job description for information on specific qualifications and experience needed before applying for this post.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

To discuss this post in more detail please contact;

Samantha Roberts

Clinical Manager Neath Cluster

Samantha.roberts9@wales.nhs.uk

Person Specification

Qualifications

Essential

• Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience

Desirable

• ECDL

Experience

Essential

• Demonstrate experience in an administrative role
• Experience of communicating with all levels of professional staff and the public
• Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
• Experience of transcribing and minute taking
• Working experience of Microsoft 365

Desirable

• Administering finance systems, e.g. requisitions, budget monitoring
• Working in an NHS environment
• Experience of associated digital systems e.g. Vision, EMIS, Signal, WCP

Values

Essential

• Shows empathy and compassion towards others - a natural disposition to put yourself in someone else's shoes. Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect.
• Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
• Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values.
• Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
• Friendly and helpful disposition, awareness of how our own and others' behaviours impact on people's experiences and the organisation's reputation.
• Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.

Knowledge and Skills

Essential

• Good knowledge of MS 365
• Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
• Thorough understanding of office procedures
• Working knowledge of filing/data systems including record management
• Ability to work on own initiative and manage own workload
• Able to manage diaries
• Advanced keyboard skills
• Good written and verbal
• communication skills
• Good organisational skills
• Ability to work within a team and to take direction from senior team members
• Problem solving and fact finding

Desirable

• Ability to speak welsh or willingness to learn

Other

Essential

• Ability to work to deadlines and under pressure
• Ability to work/travel across the SBUHB boundary
• Able to work on own initiative
• Good time management
• Respect confidentiality
• Keen to learn and develop skills

Desirable

• Ability to carry
• Continued Personal Development

Qualifications

Essential

• Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience

Desirable

• ECDL

Experience

Essential

• Demonstrate experience in an administrative role
• Experience of communicating with all levels of professional staff and the public
• Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
• Experience of transcribing and minute taking
• Working experience of Microsoft 365

Desirable

• Administering finance systems, e.g. requisitions, budget monitoring
• Working in an NHS environment
• Experience of associated digital systems e.g. Vision, EMIS, Signal, WCP

Values

Essential

• Shows empathy and compassion towards others - a natural disposition to put yourself in someone else's shoes. Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect.
• Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
• Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values.
• Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
• Friendly and helpful disposition, awareness of how our own and others' behaviours impact on people's experiences and the organisation's reputation.
• Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.

Knowledge and Skills

Essential

• Good knowledge of MS 365
• Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
• Thorough understanding of office procedures
• Working knowledge of filing/data systems including record management
• Ability to work on own initiative and manage own workload
• Able to manage diaries
• Advanced keyboard skills
• Good written and verbal
• communication skills
• Good organisational skills
• Ability to work within a team and to take direction from senior team members
• Problem solving and fact finding

Desirable

• Ability to speak welsh or willingness to learn

Other

Essential

• Ability to work to deadlines and under pressure
• Ability to work/travel across the SBUHB boundary
• Able to work on own initiative
• Good time management
• Respect confidentiality
• Keen to learn and develop skills

Desirable

• Ability to carry
• Continued Personal Development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

brynhyfred medical centre

499 llangyfelach road

brynhyfryd

SA59EB

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)