• Job Description

  Req#: 9349

  Our employees are important to the success and future of our organization and our customers’ experiences. At APS, our pay and benefits, along with retirement, recognition, time off, career development and well-being, make up our Total Rewards program. It is an important part of the employee experience at APS and supports your personal well-being and professional satisfaction. We are committed to providing programs that matter to our employees throughout all life and career phases.

  Summary

  Support Technician / Community Engagement - Performs a wide range of advanced analytical, administrative and technical support activities for Community Engagement.

  What your day would be like:

  You are responsible for:

  • Work collaboratively across divisions and departments, proactively seeking opportunities to maximize results and cost savings by identifying areas where processes can be improved, or new processes implemented, as shown below.
  • Coordinate all logistics for the meetings below including generate agendas, coordinating speakers, sending meeting requests to internal and external presenters, gathering meeting materials, generating the PowerPoint, and ordering food when applicable.
  • Assist in creating the Foundation Annual timeline which outlines the lifecycle of the grant application process and accounts for internal and external factors impacting meetings, delivery dates and check payments.
  • Administrative Duties: Event Assistance / Project Plans / Facilities & Supply Requests
  • Calendaring
  • Budgeting
  • Compliance & Reporting

  Minimum Requirements

  • Bachelors degree in business, communications or related field preferred
  • OR High school graduate/GED PLUS four (4) years experience in advanced administrative positions
  • OR equivalent combination of education and experience.
  • Four (4) years experience using Word, Excel and PowerPoint applications (or similar computer applications).
  • Knowledge in a specialized department function including department practices, programs, plans and policies.
  • Knowledge of computer systems and applications related to department or function support.
  • Ability to analyze data and formulate conclusions.
  • Ability to prepare reports, trends and/or recommendations.
  • Ability to present ideas in an effective manner, orally and in writing.
  • Ability to establish and maintain effective working relationships with all levels of employees and the general public.

  Major Accountabilities

  1) Performs activities to support the administration, coordination, analysis, communication, development, design, testing and/or implementation of department programs, plans and policies. Audits, tracks and maintains appropriate documentation for functional area programs. Prepares department tools, guides, matrices and other supporting materials.
  
  2) Consults with team members on informational requirements. Gathers, collects, records, tracks and verifies data and information from multiple sources. Provides data and information to others on functional area processes and procedures.
  
  3) Researches, compiles, reviews, analyzes, manipulates and summarizes data to create a wide variety of reports, charts and presentations for management review, meetings and events.
  
  4) Serves as user support for department's computer-based systems by generating reports/queries and maintaining databases. Participates in the testing and implementation of systems to enhance and support business processes and information needs. Utilizes software and various computerized systems for functional area to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations. Maintains related documentation, queries and/or department databases containing confidential information to ensure compliance with federal regulations and corporate policies.
  
  5) Examines transactions or information to insure compliance with rules and regulations. Discusses discrepancies with appropriate contacts.
  
  6) Troubleshoots problems with departmental office equipment (i.e. computers, printers, copiers, etc.) and initiates resolution. Trains others in the use of departmental office equipment.
  
  7) Provides orientation, work direction or training to other administrative support positions in the department when necessary.
  
  8) Coordinates event planning responsibilities for department meetings, training sessions and conferences when necessary. Plans program, agenda and services according to customer requirements. Coordinates services for events and arranges availability of audio-visual equipment, transportation, displays, catering, signage, printing and other event needs. Conducts planning meetings, prepares communication and documents as necessary. Monitors event progress and makes modifications/changes as appropriate. Reviews event bills for accuracy.

  Export Compliance / EEO Statement

  
  This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
  
  Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
  
  For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
  
  Arizona Public Service is a smoke free workplace.

  Flex Role:
  This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from:

  • APS office based: The employee prefers to work most of the time from an APS facility.
  • Home based: The employee prefers to work most of the time from his/her home.

  *Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

• About the company

  Arizona Public Service is the largest electric utility in Arizona, United States, and the principal subsidiary of publicly traded S&P 500 member Pinnacle West Capital Corporation, which in turn had been formerly named AZP Group, when Arizona Public Ser...

Notice