• Job Description

  Req#: 88080d25-cc06-4b5a-a234-1dcbb02e2dc8

  Community Associate- Associate/Senior Associate

  Noida, Uttar Pradesh

  Enabling – Public Relations /

  On-roll

  / Hybrid

  Apply for this job

  About Us:

  Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of the mobile QR payments revolution in India, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.

  About the role:

  As a community associate you will be involved in organizing events, create engaging content, or participate in community outreach to help companies increase brand awareness and gain a larger customer base. You will be responsible in a variety of areas, such as networking, and community engagement

  About the Team:

  Our community team plays a crucial role in enhancing the organization's internal processes and its ability to adapt to the ever-changing digital landscape. The team enhances the organization's marketing efforts, reaching a wider audience and driving engagement and brand awareness.

  Key Responsibilities :

  1. Influencer and Community Identification: Identify potential influencers and community advocates who align with the brand values and target audience, ensuring a cohesive approach to engagement.

  2. Campaign Planning and Execution: Develop and execute integrated marketing campaigns that involve both influencers and community events. Align these campaigns with overall marketing goals and objectives.

  3. Outreach and Relationship Building: Reach out to influencers and community members, negotiate partnerships, and build strong, authentic relationships with both groups.

  4. Content Collaboration: Collaborate with influencers and community members to create engaging and authentic content that resonates with the target audience, ensuring consistency in messaging across different platforms.

  5. Content Promotion: Coordinate the promotion of influencer-generated content and community-driven initiatives across various social media platforms and relevant community channels.

  6. Event Planning: Organize and facilitate virtual or in-person events, webinars, and discussions within the community, as well as events involving influencers to encourage interaction and knowledge sharing.

  7. Feedback Collection: Gather feedback and insights from both influencers and community members to improve products, services, and community initiatives, as well as influencer collaborations.

  9. Monitoring and Reporting: Track and analyze key performance metrics related to both influencer marketing campaigns and community engagement efforts. Provide regular reports and insights to the marketing team, showcasing the overall impact of combined strategies.

  10. Policy Development: Help develop and maintain community guidelines and influencer collaboration policies to ensure a safe, respectful, and consistent environment for all members, whether they are influencers or community participants.

  11. Trend Analysis: Stay up-to-date with industry trends, emerging platforms, influencer marketing best practices, and community management strategies to adapt and enhance integrated marketing approaches.

  12. This role effectively requires excellent communication, multitasking abilities, relationship-building skills, and a deep understanding of both influencer marketing and community management dynamics.

  Superpowers/ Skills that will help you succeed in this role:

  1. 1-2 years of experience in community management, social media management, or a related

  role.

  2. Excellent written and verbal communication skills.

  3. Strong interpersonal skills and the ability to build relationships with community members.

  4. Proficiency in using community management tools and social media platforms.

  5. Creative thinking and problem-solving abilities.

  6. Empathic and parent with the ability to handle challenging situations gracefully.

  7. Knowledge of current social media trends and best practices.

  8. Enthusiasm for community building and engagement.

  Education: Bachelor’s degree in marketing, Communications, or a related field.

  Why join us : Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.

  Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

  Apply for this job

• About the company

  #PaytmKaro for instant payments via UPI using any bank account (No KYC needed) or Paytm wallet. Download App and link to UPI. Do Mobile prepaid recharge, Utility bill payments, DTH Recharge for Airtel, Sun Direct, Tata Sky, Dish TV. Also Book Movie, Ev...

Notice