NHS

Community Care Worker - Complex Care Team


Pay29,970.00 - 36,483.00 / year
LocationTorquay/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: C9388-24-1087?language=en&page=925&sort=publicationDateDesc

      Job summary

      A secondment opportunity or fixed term contract for applicants.

      To undertake holistic needs-led assessments in partnership with service users, patients and carers, prepare care plans, commission services and manage a caseload to ensure the most effective and beneficial care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements, Torbay and South Devon NHS Foundation Trust policies, standards and guidelines.

      *PLEASE NOTE: This post is not eligible for sponsorship in line with the Home Office standards.

      Main duties of the job

      • To be a core member of a multi-disciplinary Baywide Health, Wellbeing and Specialist Services Team and contribute to the effective assessment and discharge planning with working age adults in the area of Torbay and for Torbay residents in out of area hospitals in the region
      • To undertake support planning for individuals with a learning disability or neurodiversity
      • To undertake holistic social care assessments, in partnership with service users, families and carers, prepare care plans, commission services to ensure the most beneficial and cost-effective care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements for Torbay and South Devon NHS Foundation Trust policies and guidelines
      • To have clear responsibilities for the safeguarding of adults and children and for operating in a manner consistent with Human Rights legislation
      • To be compliant with and practice utilising social care legislation including Care Act 2014 and Mental Capacity Act 2005

      About us

      Why work with us

      Baywide Health and Wellbeing Team are a small but supportive team who are passionate about delivering quality care to patients. We are a motivated and caring team to both patients and colleagues. The team is flexible and promotes a healthy work/home life balance.

      Date posted

      16 August 2024

      Pay scheme

      Agenda for change

      Band

      Band 5

      Salary

      £29,970 to £36,483 a year pro rata

      Contract

      Secondment

      Working pattern

      Part-time

      Reference number

      388-6517065-ACS

      Job locations

      Union House

      Baywide Social Care Team

      Torquay

      TQ1 3YA


      Job description

      Job responsibilities

      Assessments are undertaken within a multi-disciplinary setting, and reflect the perspective of the individual and their carer, and lead to care plans which promote maximum independence and promote outcomes which are agreed with the individual who is being assessed

      To be responsible for managing and prioritising a high volume personal caseload of varying complexity

      Commissions health and social care services to meet individual assessed needs in careplans within budget.

      Inform clients of charging policies and the role undertaken by the Financial Assessment and Benefit Team

      To maintain accurate and up to date case records, and timely completion of caremanagement forms as required by data management systems (PARIS).

      To take notes at case conferences and strategy meetings for vulnerable adults where anAdministrator is unavailable and where the post holder is the care manager.

      To complete manual and IT-based records which meet Torbay and South Devon NHSFoundation Trust quality standards.

      Contribute to the collation of information needs within the community to assist thedevelopment of appropriate resources.

      Contribute to the decision-making on client priority needs.

      To participate in shared team responsibilities, and provide cover for absent colleaguesaccording to the teams requirements.

      Where appropriate and having applied Care Act 2014 eligibility criteria,arrange services to meet the individuals assessed needs, within the framework of the socialcare contracting process.

      In accordance with Torbay and South Devon NHS Foundation Trust policies, provideinformation and advice on alternative services which may be available.

      To demonstrate an ability to undertake duties with greater autonomy and accountability,and require less direction and direct supervision.

      To act as a Duty Officer dealing with emergencies and same day urgent assessments asrequired.

      Job description

      Job responsibilities

      Assessments are undertaken within a multi-disciplinary setting, and reflect the perspective of the individual and their carer, and lead to care plans which promote maximum independence and promote outcomes which are agreed with the individual who is being assessed

      To be responsible for managing and prioritising a high volume personal caseload of varying complexity

      Commissions health and social care services to meet individual assessed needs in careplans within budget.

      Inform clients of charging policies and the role undertaken by the Financial Assessment and Benefit Team

      To maintain accurate and up to date case records, and timely completion of caremanagement forms as required by data management systems (PARIS).

      To take notes at case conferences and strategy meetings for vulnerable adults where anAdministrator is unavailable and where the post holder is the care manager.

      To complete manual and IT-based records which meet Torbay and South Devon NHSFoundation Trust quality standards.

      Contribute to the collation of information needs within the community to assist thedevelopment of appropriate resources.

      Contribute to the decision-making on client priority needs.

      To participate in shared team responsibilities, and provide cover for absent colleaguesaccording to the teams requirements.

      Where appropriate and having applied Care Act 2014 eligibility criteria,arrange services to meet the individuals assessed needs, within the framework of the socialcare contracting process.

      In accordance with Torbay and South Devon NHS Foundation Trust policies, provideinformation and advice on alternative services which may be available.

      To demonstrate an ability to undertake duties with greater autonomy and accountability,and require less direction and direct supervision.

      To act as a Duty Officer dealing with emergencies and same day urgent assessments asrequired.

      Person Specification

      Qualifications and training

      Essential

      • GCSE grade C or above
      • To have a NVQ level 4 in health & Social Care/or on appointment to commence the qualification within the HSCC role
      • Evidence of consistent pattern of learning from education, training and experience
      • Understanding of basic human needs - physical, emotional, health and social

      Desirable

      • NVQ/CQF in social/health care

      Knowledge and experience

      Essential

      • Understanding of basic human needs, physical, emotional and social
      • Ability to communicate effectively with clients, carers, specialist
      • Effective working as an individual but also as part of a wider multi-disciplinary team
      • Commitment to multi-disciplinary working
      • Willingness to undertake training to develop within the role
      • Ability to prioritise competing demands
      • Ability to use IT based care management systems
      • Ability to work on own initiative whilst making positive use of supervision and training
      • Awareness of Care Act 2014 legislation
      • Assessment & Care Management Process, policies and standards
      • Effective keyboard/IT skills, which include accurate recording skills
      • Effective in using multiple data base computer systems
      • Ability to undertake holistic assessments of persons need, arranging and reviewing services

      Desirable

      • Evidence of risk assessment training/awareness
      • Use of recognised IT packages
      • Care Management process, policies and standards Community Care and other relevant legislation
      • Knowledge of long-term conditions
      • Customer care/reception training
      Person Specification

      Qualifications and training

      Essential

      • GCSE grade C or above
      • To have a NVQ level 4 in health & Social Care/or on appointment to commence the qualification within the HSCC role
      • Evidence of consistent pattern of learning from education, training and experience
      • Understanding of basic human needs - physical, emotional, health and social

      Desirable

      • NVQ/CQF in social/health care

      Knowledge and experience

      Essential

      • Understanding of basic human needs, physical, emotional and social
      • Ability to communicate effectively with clients, carers, specialist
      • Effective working as an individual but also as part of a wider multi-disciplinary team
      • Commitment to multi-disciplinary working
      • Willingness to undertake training to develop within the role
      • Ability to prioritise competing demands
      • Ability to use IT based care management systems
      • Ability to work on own initiative whilst making positive use of supervision and training
      • Awareness of Care Act 2014 legislation
      • Assessment & Care Management Process, policies and standards
      • Effective keyboard/IT skills, which include accurate recording skills
      • Effective in using multiple data base computer systems
      • Ability to undertake holistic assessments of persons need, arranging and reviewing services

      Desirable

      • Evidence of risk assessment training/awareness
      • Use of recognised IT packages
      • Care Management process, policies and standards Community Care and other relevant legislation
      • Knowledge of long-term conditions
      • Customer care/reception training

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Torbay and South Devon NHS Foundation Trust

      Address

      Union House

      Baywide Social Care Team

      Torquay

      TQ1 3YA


      Employer's website

      https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      Torbay and South Devon NHS Foundation Trust

      Address

      Union House

      Baywide Social Care Team

      Torquay

      TQ1 3YA


      Employer's website

      https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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