Public Health- Seattle & King County’s Language Access group is seeking two (2) equity-focused Community Language Access Service Coordinators (Project/Program Manager I). The Community Language Services Coordinator will build relationships with our Community Language Service Providers and service requestors, and will work to facilitate requests from many local health jurisdiction partners in a fast paced environment.

Language access services are equity in action! Community-based language access service programs provide timely, culturally responsive, and accurate information to regional communities on public health, ongoing public health emergencies and social determinants of health. With fiscal support from the Washington State Foundational Public Health Services grant, and centrally supported by King County; King, Pierce, Snohomish, Grant, Kittitas, Chelan-Douglas, and Okanogan counties will co-develop and implement language access service programs. These programs will help develop health literate, culturally responsive, consistent health messaging in languages across the region.

Services are provided by a team of Community Language Service Providers (CLSP). Based in King County and Washington State, these experienced translators, reviewers and interpreters work in partnership with each other using lived experience and connection to their local communities to provide language access services that support residents of King County. These experienced translators, reviewers and interpreters work in partnership with each other using lived experience and connection to their local communities to provide language access services that support residents of King County and regional health jurisdictions. We work with people directly from community as contractors and compensate them hourly per project. This model was built with the intention to recognize and lift up the transliteration, cultural competency, and localization skills needed to provide high quality services.
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The work for these Term Limited Temporary (TLT) or Special Duty Assignment (SDA) positions is anticipated to last through June, 2025. However, the end date of this position may be adjusted based on funding and program need. TLTs are open to all minimally qualified applicants. SDAs are open only to current King County employees who have passed their probationary period and have permission from their supervisor to accept an SDA.

Commitment to Equity and Social Justice: Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx The Community Language Access Service Coordinator position will:

• Coordinate, process, and facilitate language access services between Requestors, and Community Language Service Providers (CLSP), ensuring proper levels of support and service.
• Work with a diverse group of Language Access professionals/Providers across the region and Public Health Division Liaisons to complete project requests.
• Collaborate with Program Managers and Communications professionals to continuously improve systems and processes for providing language access services across Public Health divisions and multiple health jurisdictions.
• Make an ongoing commitment to learning, understanding, and effective application of anti-racist and equity practices when working with Black, Indigenous, and People of Color communities, as well as LGBTQ, immigrant/refugee and disability communities.
• Maintain and track assigned projects using shared and independent tracking systems. Upload and maintain files completed and shared files in SharePoint/Teams.
• Work collaboratively with other team members to troubleshoot, share challenges and successes for a unified approach to the work.
• Serve as Language Access ambassador to King County and other Local Health Jurisdiction staff regarding their language access needs.

• At least one year experience managing multiple administrative tasks.
• At least one year experience creating and maintaining systems personal system for organization and project management.
• Experience working in a team that is diverse in culture, thought and working style.
• Demonstrated understanding anti-racist and equity practices when working with Black, Indigenous, and People of Color communities, as well as LGBTQ, immigrant/refugee and disability communities
• Highly organized with the ability to work under tight deadlines and manage a variety of tasks simultaneously.
• Proficiency in English grammar, spelling, and proof reading and a clear written communicator, especially over email
• An independent thinker, who can also work in collaboration with others.
• Ability to pay attention to detail and ensure accuracy of work products.
• Proficient in Microsoft Suite, SharePoint and Adobe PDF

Desired Qualifications:

• Preferred candidates include individuals that have done language access work in the community
• A basic understanding of health literacy and plain language strategies
• Have a strong understanding of ethnic and diverse linguistic communities in King, Snohomish, Tacoma Pierce, Chelan-Douglas, Kittitas, Okanagan or Grant counties
• Bilingual/biliterate/served as a language access service provider

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply: This position is open to all qualified internal and external candidates. To be considered as a Special Duty applicant, you must be a current Career Service, King County employee who has successfully passed probation and must get your supervisor's approval if this assignment is offered to you.

Application Process:
The following items are required to be considered for this vacancy:

• An electronic application through www.kingcounty.gov/jobs or www.governmentjobs.com (use the "Apply" link) including work history and position duties.
• Responses to Supplemental Questions. Please do not copy and paste your resume or resume sections as responses to Supplemental Questions. Doing so will result in an incomplete application, unless the submitted information completely and directly answers the questions posed.

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed NeoGov application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

• The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work location and working hours.

Necessary Special Requirements

• The selected candidate will be required to pass a thorough background investigation.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required training on time.

Work location: The work for these positions will be performed via telecommuting, with occasional, optional onsite staff lunches. The base for these positions is the Chinook Building, located at 401 5th Ave in Seattle, WA.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. There will be situations where the employee is required to report to a County worksite. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.

To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

Work schedule: The normal work schedule for these positions is flexible. In general, they work Monday through Friday with possible weekend work required to meet program needs. These positions are subject to the Fair Labor Standards Act and are overtime eligible.

Union affiliation:
This position is not represented by a labor union.

Contact:
For more information about the application process, please contact Catherine Fitzpatrick, Sr. HR Analyst at Catherine.fitzpatrick@kingcounty.gov.