• Job Description

  Req#: COMMU007304

  JOB SUMMARY:

  The Community Health Worker screens, assesses, and links adults and families to healthcare, benefits/entitlements, nutritious food, affordable housing, and other needed social and community supports.

  ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

  • Conducts outreach and engagement to Medicaid recipients in ICL and the community
  • Conducts screenings to confirm unmet HRSN’s
  • Develop social care plans
  • Navigate services in the Uniteus platform to existing federal, state, or local services or refer to enhanced HRSN services
  • Confirm service delivery completion
  • Follow up with members to determine needs being met
  • Communicates effectively with people served, providers, community organizations and members of the community
  • Maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure.
  • Provides telephonic as well as face-to-face outreach, engagement, and service planning in the field.
  • Provides crisis intervention and follow-up.
  • Perform other related duties that may be assigned.

  ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

  • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals.
  • Proficiency with various software programs including Microsoft Office and the company’s EHR software.
  • Critical thinking, change management skills and approaches.
  • Data driven decision maker.
  • Excellent interpersonal skills.
  • Excellent oral and written communication skills.
  • Ability to work under stress, prioritize and meet deadlines.
  • Ability to understand and support the agency’s mission, vision, standards and code of ethical behavior.
  • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
  

  QUALIFICATIONS AND EXPERIENCE:

  A bachelor’s degree (preferred not required) plus one year providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or in linking individuals with Serious Mental Illness, developmental disabilities, or substance use disorders to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  For as long as this crisis continues, ICL is doing everything it can to provide support. Click HERE to learn more and to read a message from CEO David Woodlock.

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