• Job Description

  Req#: 515109

  Applications will be accepted until May 27th

  A cover letter is required for consideration.

  
  

  This is a required onsite position, with possibility of hybrid flexibility during off seasons.

  
  
  

  Who We Are:

  Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes. We believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also a community-wide symptom of systemic barriers to employment, education, housing and health care such as systemic racism, sexism, and cissexism. That’s why we work systemically to achieve our mission to end hunger: we foster community connections to help people access nutritious food, and we build community power and strengthen networks of support and the safety net to eliminate the root causes of hunger for good.

  We build community power to dismantle systems and policies that drive hunger and poverty.

  Oregon Food Bank is an Equal Opportunity Employer, and we strongly encourage applications from candidates who can increase the diversity of our organization and strengthen our capacity to eliminate hunger. We believe strongly in the power of lived experience — and we actively seek individuals who have experienced hunger and its root causes to join our team. Our organization is stronger because of the leadership of people who have faced food insecurity in their own lives and/or hail from historically under-represented communities. Learn more about our commitment at oregonfoodbank.org/equity .

  Who You Are:

  You care deeply about community, about people experiencing hunger and hold them in the center of all that you do. You are committed to apply equity as a process and an outcome of your work to disrupt systemic social patterns that promote hunger such as racism, sexism, and cissexism. You have a strong affinity with OFB’s 10 Year Vision and are profoundly excited to achieve this vision for and with our community.

  
  

  Position Summary (Essential Functions): You will join 45+ Community Philanthropy colleagues, passionately and collaboratively building relationships to end hunger and hunger’s root causes . Together we mobilize $44M+ in annual support for Oregon Food Bank’s mission while advancing Rooted + Rising: A $50M+ transformational campaign to realize OFB’s 10-Year Vision . We undertake this work while reclaiming philanthropy’s true meaning, a love for humankind . Love manifests as action in many forms, taken for the common good, which we inspire and facilitate through the design of community-centric programs with equity at their core. Learn more from our team members daring to imagine and leading to create a more just experience of philanthropy.

  
  

  As the Community Philanthropy Coordinator - Donor Relations , you will contribute to the organization’s success through meaningful donor engagement and implementation of stewardship programs that contribute to relationship development and resource mobilization goals and objectives of Oregon Food Bank and Community Philanthropy. This position reports to the Community Philanthropy Assistant Manager - Donor Relations. You will directly engage with supporters, respond to inquiries, and facilitate stewardship across multiple communications channels to educate, inform, and update donors on OFB’s strategic plans and programs. Ensuring an integrated and positive supporter experience for OFB donors will require your passion for donor relations, commitment to stewardship best practices, and dedication to transformational and regenerative relationship building with supporters – relying heavily on your ability to communicate with and engage a diverse audience.

  
  

  Primary Responsibilities:

  • Serve as the first point of contact for donor inquiries; ensure timely correspondence and personalized stewardship for excellence in donor engagement.

  • Honor donor intentions through effective communication with gift entry staff and staff directly engaging donors in resource and relationship development activities.

  • Implement donor stewardship efforts for annual fund donors by helping to create innovative programs to thank donors, increase engagement and promote a positive experience from first-gift to life-long donor.

  • Oversee gift acknowledgement process by crafting meaningful stewardship letters consistent with OFB messaging and branding, provide timely and accurate tax receipts, and help ensure the accuracy of reporting to donors.

  • Process donation receipts with batch mail merge out of Raiser’s Edge (RE NXT) ; print, process, apply postage (discounted nonprofit and regular postage rate), and distribute mail to USPS - including driving to and dropping off the nonprofit rate mail to USPS.

  • Support stewardship best-practices department-wide. Act as a resource to promote an integrated engagement experience across all donor segments.

    • In collaboration with the Individual Giving Team , define, execute, and grow the monthly giving program by focusing on stewardship and retention of monthly donors.

    • Collaborate with internal staff to market, produce and implement seasonal and segment-specific resource development and stewardship materials to enhance donor engagement and giving across multiple channels.

  • In concert with the Community Philanthropy Manager - Database & Systems, interpret and apply IRS tax guidelines for donation acceptance and receipting.

  • Serve as a back-up for mail opening, credit card processing or in-house gift packet preparation.

  • Assist with Lockbox gift entry as needed.

  • Organizational level responsibilities of non-exempt employees include:

    • To be an ambassador and a leader for OFB’s vision and mission, a cross-departmental collaborator, and an active contributor to building a movement to end hunger for good by addressing the root causes of hunger: systemic oppressions such as racism, xenophobia, sexism, and cisexism.

    • In consultation and coordination with the supervisor, actively contribute to:

      • cross-departmental efforts

      • work culture activities and programming

      • advisory and consultative groups such as the compensation committee, affinity groups, Equity Ambassadors, Equity Think Tank meetings, among others

      • plan and engage in professional development activities that strengthen your capacity for your specific role as well as your capacity to contribute and advance organizational goals, OFB’s vision and mission.

  • Identify, share, engage in, and collaboratively adjust and make necessary changes to this description of duties according to the inevitable evolution of the role over time.

  
  

  Skills and Experience:

  • Deep passion for eliminating hunger and its root causes.

  • 2 years working in donor relations in a development, fundraising, and/or a non-profit organization.

  • Familiarity with donor stewardship best practices, donor relations and annual giving programs.

  • Strong verbal and written communication skills.

  • Proven ability to communicate effectively with discretion and poise during donor, staff, and participant interactions.

  • Knowledge of and experience with Moves Management, Community-Centric Fundraising principles, Association of Professional Researchers for Advancement’s Body of Knowledge and Ethics Statement , and/or other philanthropic development concepts and methodology.

  • Proficiency with office technology and information systems (including GSuite, Microsoft Office), donor databases (preferably Raiser’s Edge), and/or Adobe Acrobat. Proficiency in Conditional Word Merge and merge to email systems such as Gmail. Ability to quickly adapt to new software and online tools is a plus!

  • Organizational level skills and experience required for exempt employees include:

  • Disposition and willingness to maximize multiple perspectives to innovate, problem solve and seek creative solutions.

  • Experience in modeling intercultural competence and demonstrated commitment to equity and social justice.

  • Demonstrated ability to think strategically, collaborate, take initiative, and to maintain confidentiality.

  • Project coordination and organization skills; ability to manage multiple projects with attention to detail; ability to handle interruptions, and produce timely, accurate work.

  • Ability to both work independently and as part of a team; comfortable working in an office environment and offsite.

  • Ability to thrive in a diverse, creative, responsive, mission-driven, and fast-paced work culture.

  • Experience of successful multicultural immersion working and/or living within OFB's Equity Constituencies: BIPoC, Immigrants & Refugees, Single Mothers, Trans and Gender-Non-Conforming folx.

    • Multicultural Immersion defined as: Actively integrated in one or more communities, interacting with individuals and groups, and seeking to understand the diversities within and between communities by being there and engaging in daily life activities.

  
  

  Preferred Qualifications:

  
  

  Organizational level preferred qualifications of non-exempt employees include:

  • Multilingual skills at a minimum professional level of proficiency or greater in English and any additional language/s, defined as being able to speak the languages with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical and professional topics.

  • Multicultural skills of adaptation and integration are strongly preferred.

    • Adaptation is defined as the capacity to communicate and interact with people of multiple cultures, backgrounds, and styles by incorporating and adapting to the world view and perspectives of others.

    • Integration is defined as being able to “code-switch” or move in and out of one's worldview and help others understand different cultures, backgrounds, and styles to promote diversity and inclusion.

  • Commitment to continued professional development to strengthen capacity to work through an equity lens for equity and racial justice.

  • Strong capacity to consider multiple perspectives, to pivot to respond to emerging needs and lead through organizational changes.

  • Years of successful multicultural immersion either working with and/or living within one or more of OFB’s Equity Constituencies at the time of hire. An additional step for at least 10 years above minimum required of successful multicultural immersion working with and/or living within one or more of OFB’s Equity Constituencies at the time of hire .

    • Multicultural Immersion defined as: Actively integrated in one or more communities, interacting with individuals and groups, and seeking to understand the diversities within and between communities by being there and engaging in daily life activities.

  
  
  

  The Fine Print:

  Work environment:

  Work is performed in an office environment while sitting in meetings or at a computer screen for extended periods inside and outside of Oregon Food Bank and will use computers and phones extensively.

  
  

  May work outside of general working hours of 8:00 – 5:00 p.m., such as evenings and weekends, and occasional travel out of town may occur.

  
  

  Work may require to lift, move and carry objects from 20 to 40 pounds, such as boxes containing office and other supplies. Crouching, bending, kneeling and reaching when filing. Accommodations may be available upon request.

  
  

  Background Check:

  This position does require a criminal background check. Criminal background checks may be required for the following reasons:

  • Insurance requirement

  • Third party contractual requirement/s

  • Job duties requirements include unsupervised administration of cash or other liquid assets.

  • Job duties include unaccompanied work with minors, elders, or anyone legally unable to consent to touch, discipline, or sexual contact.

  
  

  A criminal record unrelated to theft, assault, or sexual violence may not make you ineligible to work at Oregon Food Bank. We actively support all our staff in developing relevant skills and capacities to improve job retention and advancement.

  
  

  Inclement Weather, Service Disruptions and Disaster Response expectations:

  OFB is part of the regional disaster response network and, as part of our commitment to our community, we all are expected to report to work as soon as it’s safe to do so and to respond to the disaster, emergency, inclement weather or extended service disruption as needed and as possible. Work and paid designations are described in OFB’s Inclement Weather Guidelines. At all times staff are supported to prioritize their safety and those of their dependants, families and loved ones while in communication and coordination with supervisors.

  
  

  1. Nonexempt classification refers to workers that are entitled to a minimum wage and overtime pay at a rate not less than one and one-half times the regular rate of pay after 40 hours of work in a workweek. They do not ; 1) Supervise two or more full-time employees or four part-time employees regularly; 2) Are responsible for managing at least part of a business; 3) Play an important role in the job status of other employees, including hiring and delegating tasks; nor 1) Perform office or non-manual work directly related to the business operations or management of an organization and its customers; and 2) Exercise independent judgment and discretion over important business decisions.

• About the company

  At Oregon Food Bank, we believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also...

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