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Job Description
- Req#: C9362-25-0347?language=en&page=634&sort=publicationDateDesc
- English and Maths, GCSE, CSE, O-Level, level 4 or A-C or above, or equivalent qualifications, or equivalent experience.
- RSA/ECDL/IT Qualification or equivalent
- Experience of Microsoft Office, particularly Word and Excel
- General knowledge of office/administration procedures
- Knowledge of NHS Environment
- Customer service or reception experience
- Prior experience in an administrative role.
- Experience of working in a healthcare role.
- Excellent communication skills
- Good written and verbal skills
- Ability to use own initiative
- Ability to prioritise own workload
- Excellent attention to detail
- Car driver / ability to travel.
- Excellent customer service skills.
- Flexibility to cope with changing needs of the job.
- English and Maths, GCSE, CSE, O-Level, level 4 or A-C or above, or equivalent qualifications, or equivalent experience.
- RSA/ECDL/IT Qualification or equivalent
- Experience of Microsoft Office, particularly Word and Excel
- General knowledge of office/administration procedures
- Knowledge of NHS Environment
- Customer service or reception experience
- Prior experience in an administrative role.
- Experience of working in a healthcare role.
- Excellent communication skills
- Good written and verbal skills
- Ability to use own initiative
- Ability to prioritise own workload
- Excellent attention to detail
- Car driver / ability to travel.
- Excellent customer service skills.
- Flexibility to cope with changing needs of the job.
Job summary
This is a fantastic opportunity to come and work in Stockport Community providing excellent customer care to our patients whilst they are visiting one of our clinics which are based throughout Stockport.
We are looking for someone with great admin skills who is also passionate about patient care.
This is a challenging role and successful candidates will need to be enthusiastic, motivated and have a flexible approach. Excellent interpersonal and communication skills.
Please see the job description and the person specification for further details.
Applicants must have access to a car for work purposes and hold a full driving licence for the U.K.
Main duties of the job
The main duties are to provide reception and administrative support for the smooth running of clinical community services based in a range of community settings.
The post holder will be familiar with a full range of administrative tasks and provide outstanding customer service, accuracy and attention to detail.
The post holder will need to be flexible to meet the demands of the service and may be required to work from any community healthcare base in Stockport according to the needs of the service.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
oSalary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Date posted
25 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
362-A-25-7125084
Job locations
Various Community clinics in Stockport
Stockport
SK4 1LW
Job descriptionJob description
Job responsibilities
Be the first point of contact for visitors to the building, providing information and directions, meet and greet.
Answer enquiries via phone email or face to face in relation to patient care.
To provide a full range of administrative tasks using IT skills in Microsoft packages ensuring a high standard of accuracy and attention to detail.
The post holder will be required to work in close liaison with NHS colleagues, patients and the public.
Access and update patient records via the Electronic Patient Record system.
To work as part of a team and to carry out tasks set by the Assistant Business Support Manager
To be conversant with of all the services offered within the integrated care business group.
Knowledge of the Data Protection Act, Patient Confidentiality, Risk Management and Health and Safety Procedures
To complete all Mandatory Training and E-Learning as required e.g. fire safety, manual handling.
To undertake collation of data to assist in audits at community sites as directed by the Assistant Business Support Manager
To support the Assistant Business Support Manager in the smooth running of the services provided in the community healthcare setting.
Administrators are expected to provide cover across Stockport during periods of colleagues annual leave and sickness absences. The post will include a range of duties, which fall within clearly defined limits.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Job responsibilities
Be the first point of contact for visitors to the building, providing information and directions, meet and greet.
Answer enquiries via phone email or face to face in relation to patient care.
To provide a full range of administrative tasks using IT skills in Microsoft packages ensuring a high standard of accuracy and attention to detail.
The post holder will be required to work in close liaison with NHS colleagues, patients and the public.
Access and update patient records via the Electronic Patient Record system.
To work as part of a team and to carry out tasks set by the Assistant Business Support Manager
To be conversant with of all the services offered within the integrated care business group.
Knowledge of the Data Protection Act, Patient Confidentiality, Risk Management and Health and Safety Procedures
To complete all Mandatory Training and E-Learning as required e.g. fire safety, manual handling.
To undertake collation of data to assist in audits at community sites as directed by the Assistant Business Support Manager
To support the Assistant Business Support Manager in the smooth running of the services provided in the community healthcare setting.
Administrators are expected to provide cover across Stockport during periods of colleagues annual leave and sickness absences. The post will include a range of duties, which fall within clearly defined limits.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person SpecificationPerson Specification
Education & Qualifications
Essential
Desirable
Knowledge
Essential
Desirable
Experience
Essential
Desirable
Skills & Abilities
Essential
Education & Qualifications
Essential
Desirable
Knowledge
Essential
Desirable
Experience
Essential
Desirable
Skills & Abilities
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Various Community clinics in Stockport
Stockport
SK4 1LW
Employer's website
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Various Community clinics in Stockport
Stockport
SK4 1LW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.