• Job Description

  Req#: C9301-25-0654?language=en&page=283&sort=publicationDateDesc

  Job summary

  We are delighted to offer an excellent opportunity for a NMC Registered Band 5 Triage Nurse to join our friendly and supportive Southeast Staffordshire Community Nursing Team based in Tamworth.

  We are looking for a passionate nurse who is innovative, motivated and enthusiastic with excellent communication and organisational skills to contribute to the delivery of a high-quality service within the community nursing environment.

  Within the community we are seeing more complex and acute patients than ever before, with increasingly specialist treatment and care being provided by highly skilled staff.

  You will contribute to the effectiveness and efficiencies of our community nursing teams by using your skills and nursing experience tosupport the team with triage of calls and referrals made to the community nursing teams. You will actively liaise with patients; carers and service providers to support clinical decision making and make appropriate decisions following comprehensive remote triage (using available information from referral information and electronic clinical systems) to ensure the safe management, and allocation visits where needed, in response to calls and referrals received by the community nursing service.

  You are activity encouraged to develop skills via our CPD programmes, and you will be well supported by your peers and team leaders to do this.

  Due to the nature of community working, ability to travel across the patch to provide care to patients is essential.

  Main duties of the job

  As a Band 5 Community Triage Nurse, you will have professional and clinical knowledge of community nursing to provide remote triage of calls and referrals made to the community nursing teams in Burntwood, Lichfield & Tamworth.

  As Part of this role, you will be expected to:

  • Understand the scope of the community nursing service and the role of other MPFT and external services within each Primary Care Network. To ensure referrals are directed to the most appropriate service (including directing to emergency services where needed).
  • Occasional delivery of care to patients in a community setting in order to maintain up to date clinical experience.
  • Whilst not providing regular face to face patient contact the post holder will need to maintain an up-to-date knowledge of the clinical aspects of community nursing to resolve clinical queries over the phone and to enable effective remote assessment and clinical triage. This includes palliative care (particularly symptom management and support to families in the last few days of life); wound care; medication management; diabetes management; catheter and bowel care.
  • Have supervisory responsibilities in the absence of the triage lead nurse; including coordinating the team; allocating work to team members; resolving and escalating issues; coordinating the daily huddle and group chat and representing the triage team on the community nursing capacity calls.
  • Occasional supervision of students and new nurses joining the community nursing team.

  About us

  By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rate s
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

  And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

  Details

  Date posted

  21 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £29,970 to £36,483 a year PA

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  301-VA-25-7210926

  Job locations

  Merlin House

  Etchell Road, Bitterscote

  Tamworth

  B78 3HF

  
  

  Job description

  Job responsibilities

  For further information regarding this role, please see attached the Job Description and Person Specification.

  Job description

  Job responsibilities

  For further information regarding this role, please see attached the Job Description and Person Specification.

  Person Specification

  Qualifications

  Essential

  • Current NMC Registered Adult Nurse
  • Experience of working as a Community Nurse.
  • Ability to work autonomously and manage time and caseload effectively.
  • Clinical knowledge relevant to the post.

  Desirable

  • Training in Microsoft office software
  • Evidence of post-registration training in areas related to community nursing (i.e. tissue viability; continence; palliative care; long term conditions management)
  • Experience of working in a triage setting.

  Experience

  Essential

  • Experience of working as a Community Nurse.
  • Ability to work autonomously and manage time and caseload effectively
  • Clinical knowledge relevant to the post.
  • Current NMC Registered Adult Nurse

  Desirable

  • Experience of working in a triage setting.
  • Experience of carrying out remote (telephone) triage.
  • Evidence of post-registration training in areas related to community nursing (i.e. tissue viability; continence; palliative care; long term conditions management)

  Person Specification

  Qualifications

  Essential

  • Current NMC Registered Adult Nurse
  • Experience of working as a Community Nurse.
  • Ability to work autonomously and manage time and caseload effectively.
  • Clinical knowledge relevant to the post.

  Desirable

  • Training in Microsoft office software
  • Evidence of post-registration training in areas related to community nursing (i.e. tissue viability; continence; palliative care; long term conditions management)
  • Experience of working in a triage setting.

  Experience

  Essential

  • Experience of working as a Community Nurse.
  • Ability to work autonomously and manage time and caseload effectively
  • Clinical knowledge relevant to the post.
  • Current NMC Registered Adult Nurse

  Desirable

  • Experience of working in a triage setting.
  • Experience of carrying out remote (telephone) triage.
  • Evidence of post-registration training in areas related to community nursing (i.e. tissue viability; continence; palliative care; long term conditions management)

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Midlands Partnership NHS Foundation Trust

  Address

  Merlin House

  Etchell Road, Bitterscote

  Tamworth

  B78 3HF

  
  

  Employer's website

  https://www.mpft.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Midlands Partnership NHS Foundation Trust

  Address

  Merlin House

  Etchell Road, Bitterscote

  Tamworth

  B78 3HF

  
  

  Employer's website

  https://www.mpft.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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