NHS

Complex Care Assistant


PayCompetitive
LocationYork/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: E0456-25-0095?language=en&page=656&sort=publicationDateDesc

      Job summary

      As a Sonderwell Complex Care Assistant, you'll have the opportunity to make a meaningful impact on people's lives. By supporting individuals with complex needs, you'll help them live life on their terms. You'll be part of a supportive team, with all the training and development you need to thrive in this rewarding and fulfilling role.

      Main duties of the job

      The role will involve providing physical support as well as personal care, including tracheostomy care, ventilation care, oral suctioning, and tracheal suctioning. You'll build a connection with your client, providing care tailored to their unique needs. Sonderwell offers comprehensive training, including online modules and classroom sessions, as well as the opportunity to study for a relevant NVQ.

      About us

      Sonderwell is a UK-wide care provider, dedicated to giving their clients the best possible care so they can live their own unique lives. They believe in caring for their carers, so they can deliver better care for their clients. Sonderwell offers a close-knit, supportive team and opportunities for learning, development, and growth.

      Date posted

      10 April 2025

      Pay scheme

      Other

      Salary

      £16 an hour

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      1279306259

      Job locations

      Sonderwell

      York

      YO24 1AB


      Job description

      Job responsibilities

      Hourly Pay: £16.00 Location: York Shift Hours:

      • Monday: 15.00 - 18.00

      • Friday: 12.00 - 17.00

      • Saturday: 12.00 - 19.00

      Join Us as a Sonderwell Complex Care Assistant!

      As a Sonderwell Complex Care Assistant, you’ll have the opportunity to make a meaningful impact on people’s lives. By supporting individuals with complex needs, you’ll help them live life on their terms. You’ll be part of a supportive team, with all the training and development you need to thrive in this rewarding and fulfilling role.

      our Role At Sonderwell, we understand that every individual is unique. That’s why the care we offer varies from person to person. Whether it’s accompanying clients to medical appointments, helping them start their day, or assisting with daily activities, your role is all about meeting the unique needs of each individual. You’ll build a connection with your client, providing care tailored to them.

      The role will involve providing physical support as well as personal care, including: Here's a breakdown of the experience required

      • Tracheostomy care

      • Ventilation care

      • Oral suctioning

      • Tracheal suctioning

      If you have patience, flexibility, and experience in these areas, we’re ready to support you in providing the care our clients deserve.

      Supporting You Being a Sonderwell carer goes beyond physical support – it’s about building trust with both clients and their families. If you bring a caring personality and relevant experience, we’ll offer comprehensive training, including online modules and classroom sessions focused on specific complex care needs. You’ll also have the opportunity to study for a relevant NVQ.

      You may work independently or as part of a team, depending on your client’s needs. If you’re interested, we can even offer the opportunity to support more than one client.

      Before you begin, you’ll meet your client and their family, ensuring you understand their unique requirements. And throughout your role, you’ll receive ongoing support from a Care Co-ordinator or Nurse Manager.

      What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being.

      We Are Open to All We are committed to fostering an inclusive and equitable workplace where every employee feels valued and respected. Diversity drives excellence, and we aim to create an environment that reflects the communities we serve. We welcome applications from individuals of all backgrounds, and where possible, will provide accommodations for applicants with disabilities.

      #SonderwellWe are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.
      Job description

      Job responsibilities

      Hourly Pay: £16.00 Location: York Shift Hours:

      • Monday: 15.00 - 18.00

      • Friday: 12.00 - 17.00

      • Saturday: 12.00 - 19.00

      Join Us as a Sonderwell Complex Care Assistant!

      As a Sonderwell Complex Care Assistant, you’ll have the opportunity to make a meaningful impact on people’s lives. By supporting individuals with complex needs, you’ll help them live life on their terms. You’ll be part of a supportive team, with all the training and development you need to thrive in this rewarding and fulfilling role.

      our Role At Sonderwell, we understand that every individual is unique. That’s why the care we offer varies from person to person. Whether it’s accompanying clients to medical appointments, helping them start their day, or assisting with daily activities, your role is all about meeting the unique needs of each individual. You’ll build a connection with your client, providing care tailored to them.

      The role will involve providing physical support as well as personal care, including: Here's a breakdown of the experience required

      • Tracheostomy care

      • Ventilation care

      • Oral suctioning

      • Tracheal suctioning

      If you have patience, flexibility, and experience in these areas, we’re ready to support you in providing the care our clients deserve.

      Supporting You Being a Sonderwell carer goes beyond physical support – it’s about building trust with both clients and their families. If you bring a caring personality and relevant experience, we’ll offer comprehensive training, including online modules and classroom sessions focused on specific complex care needs. You’ll also have the opportunity to study for a relevant NVQ.

      You may work independently or as part of a team, depending on your client’s needs. If you’re interested, we can even offer the opportunity to support more than one client.

      Before you begin, you’ll meet your client and their family, ensuring you understand their unique requirements. And throughout your role, you’ll receive ongoing support from a Care Co-ordinator or Nurse Manager.

      What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being.

      We Are Open to All We are committed to fostering an inclusive and equitable workplace where every employee feels valued and respected. Diversity drives excellence, and we aim to create an environment that reflects the communities we serve. We welcome applications from individuals of all backgrounds, and where possible, will provide accommodations for applicants with disabilities.

      #SonderwellWe are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

      Person Specification

      Qualifications

      Essential

      • Patience, flexibility, and experience in tracheostomy care, ventilation care, oral suctioning, and tracheal suctioning are required.
      Person Specification

      Qualifications

      Essential

      • Patience, flexibility, and experience in tracheostomy care, ventilation care, oral suctioning, and tracheal suctioning are required.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Employer details

      Employer name

      Enviva Complex Care

      Address

      Sonderwell

      York

      YO24 1AB


      Employer's website

      https://sonderwell.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Enviva Complex Care

      Address

      Sonderwell

      York

      YO24 1AB


      Employer's website

      https://sonderwell.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.