• Job Description

  Req#: HOT0A27H

  A Marketing Manager with the Hiltons of Chicago Complex is responsible for building and maintaining a strong and consistent brand through a wide range of marketing channels for Hilton Chicago, The Drake Hotel, Palmer House, a Hilton Hotel, Hilton Orrington and Hilton O'Hare continuing effort to deliver outstanding guest experiences and financial profitability.

  What will I be doing?

  As a Complex Marketing Manager, in this hybrid/flexible working environment, you would be representing 5 of Chicago's most iconic hotels – Hilton Chicago, The Drake Hotel, Palmer House, a Hilton Hotel, Hilton Orrington and Hilton O'Hare representing 494 years of Chicago hospitality collectively. You would be responsible for proposing and implementing marketing strategies to drive incremental revenue across a multitude of marketing positioning avenues including (but not limited to) transient, group, social catering, events, business travel, and food & beverage to positively impact financial gains while enhancing each hotel’s public image. The position is a hybrid working environment, which requires strong personal motivation and ability to track and analyze performance metrics of marketing responsibilities while adhering to brand identity guidelines.

  Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily administrative tasks to ensure the Marketing department runs smoothly
  • Conduct market research to identify new opportunities as it relates to technology, partnership and events
  • Gather and analyze partnership agreements implementing tactical list of marketing deliverables to be executed
  • Create reports on marketing metrics such as but not limited to social media, email campaigns and SEO analytical reports on a daily, monthly and or quarterly basis
  • Assist marketing leaders with organizing promotional room, event, and/or food and beverage activations
  • Assist marketing leaders with the marketing design to create advertising material
  • Keep organized records of marketing metrics and results of past campaigns
  • Management of digital reputation through 3rd party channels
  • Social media strategy with responsibility for digital reputation management, brand awareness as well as to generate inbound leads with a promotion and engagement strategy to produce a foundation for conversion
  • CMS knowledge to assist marketing leaders with weekly, month and quarterly audits of vanity sites and brand.com
  • Customized PowerPoints templates

  
  Keys to Success:

  • Strong writing and communication skills.
  • CMS knowledge
  • Proficient with PowerPoint, Canva, and social media enhancement apps.
  • Builds a close alignment with on-property, regional, and brand marketing teams.
  • Successfully executes the tactical elements of the annual marketing plan.
  • Strong project management skills, with the ability to prioritize multiple projects at once.
  • Has a passion for learning and staying ahead of trending digital strategies, innovation, platforms and technologies.
  • Highly adaptable to seasonality and conflicting priorities.
  • Highly motivated and can excel in hybrid/flexible working environments

  The Benefits

  We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

  • Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment
  • Vision, dental, life and disability insurance
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.
  • Go Hilton travel discount program: 100 nights of discounted travel per calendar year
  • Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
  • Career growth and development
  • Team Member Resource Groups

  • Recognition and rewards programs
  • Access to your pay when you need it through DailyPay
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

  • Inclusive family-building and fertility benefits
  • Expanded bereavement leave.
  • Adoption Assistance program

  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Discounted meals in the cafeteria while on shift
  • Discounted parking

• About the company

  Hilton is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company, is a leading global hospitality company with a portfolio of 18 world-class brands.

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