Compliance Support Officer, Multiple Ongoing roles, Parramatta location with hybrid working.

An exciting opportunity has arisen for Compliance Support Officers to join our Business Taxes team within Revenue NSW. You will be responsible for customer interactions for all tax products on behalf of the NSW Government.

You will undertake assessments, revenue collection, enquiries and client education services.

This is a rewarding opportunity for an enthusiastic and well organised person who can maintain confidentiality at all times. You will also be conducting quality audits and compliance checks effectively and efficiently, to ensure business compliance with NSW legislation. Your accuracy, attention to detail and ability to meet deadlines will ensure your success in this role.

This role will suit anyone who has previous experience in a similar role or who has accounting skills and or qualifications.

To be successful in this role you will demonstrate:

• Experience within a compliance officer role or within a similar setting
• Solid problem-solving abilities, sound negotiation skills and the ability to communicate effectively with a variety of customers including their professional representatives
• Ability to interpret financial records to identify relevant information
• Excellent written and verbal communication skills, with experience writing clear correspondence and accurate reports
• The ability to interpret and apply legislation
• Tertiary qualifications in accounting or related discipline or equivalent relevant experience

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact Shana Raju (Senior Compliance Advisor) via shana.raju@revenue.nsw.gov.au

About Revenue NSW

Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

Salary Grade 3/4, with the base salary for this role starting at $79,032 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Raffaela Sahin via raffaela.sahin@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 8th April 2024 at 9:59am.

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via raffaela.sahin@customerservice.nsw.gov.au or 02 9494 8351
For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process