• Job Description

  Req#: 53873
  
  Fort Worth Enforcement (304TX-00023)
  4500 Mercantile Plaza
  Suite 200
  Fort Worth, 76137
  
  !*!

  Applications must be filed at

  https://capps.taleo.net/careersection/304/jobdetail.ftl?job=00037442&tz=GMT-05:00&tzname=America/Chicago

  About the Comptroller’s Office

  Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more!

  Culture

  Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

  If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

  Click here to see an inside look at the Texas Comptroller’s office!

  General description

  Join the Enforcement division as a Taxpayer Enforcement Officer! Work involves enforcement, compliance, and interpretation of the Texas Tax Code and related statutes pertaining to the collection of direct and indirect taxes and fees. This job is a position of public trust and requires a high degree of confidentiality in handling all taxpayer records, information, and payments. Apply today and help the Comptroller’s office keep the Texas economy strong.

  This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.

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  Minimum Qualifications:

  · Graduation from an accredited high school or successful completion of the General Education Development test (GED).

  · 2 years’ full time work experience in a related field to include but not limited to work in accounting, bookkeeping, a call center, clerical/administrative, collections, or record keeping.

  Preferred Qualifications:

  · Graduation from an accredited college or university with a bachelor’s degree.

  · Complete copies of college transcripts must be furnished to the divisional hiring representative at the time of the interview for positions requiring a college degree, and/or specific educational credits.

  · 2 years’ experience in bookkeeping, a call center, or collections.

  Substitutions:

  · Education requirement may be substituted with up to four (4) years of related experience.

  · Thirty semester hours from an accredited college or university may substitute for one year of the administrative support or clerical work experience requirement on a year-for-year basis with a maximum substitution of two years.

  LICENSES / CERTIFICATIONS:

  · A valid Texas (or state of residency) driver’s license and a satisfactory driving record are a condition of employment. Applicants offered an interview must present the following documents at or before the interview: A state issued driving record for the last 36 months; valid Texas driver’s license (or state of residency driver’s license); and current proof of automobile insurance.

  In this role you will:

  Knowledge of:

  · State and federal laws, rules, and regulations

  · Agency administrative rules and regulations.

  · Principles and processes for providing customer service and performance of tax compliance and tax collection.

  · General office procedures and equipment.

  Skill in:

  · Using a personal computer in a Windows environment; access agency and division databases, systems, and mainframe functions; and access Microsoft Word and Excel to create various business documents.

  · Using various office equipment, such as a copier, fax, calculator, personal computers, and associated software applications.

  · Performing basic mathematic computations.

  Ability to:

  · Manage time well, perform multiple tasks, and organize diverse activities.

  · Research, interpret and apply tax laws, rules, regulations, policies, and procedures.

  · Analyze tax situations.

  · Detect tax violations.

  · Prepare reports.

  · Maintain confidentiality and protect privacy of state employees, taxpayers, and other members of the public.

  · Present information in one-on-one and small group situations to taxpayers and internal customers.

  · Document accurate record of delinquent taxpayer communication and action taken on agency and division databases and mainframe systems.

  · Perform in a stressful environment while maintaining a professional demeanor.

  · Attend extensive mandatory training, both on-the-job and in a class setting located in local and/or out-of-town locations.

  · Participate in special projects.

  Veterans:

  To receive veteran's preference a copy of your DD214 (Member 4) is required.

  Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.

  If selected for the position the following must be provided for proof of veterans’ preference:

  · Veteran must provide form DD 214

  · Surviving Spouse or Orphan must provide DD 1300 or DD 214.

  Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information

  Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

  Important Notes to the Candidate:

  Salary is contingent upon qualifications. CPA employees in the same job classification, if selected, will be laterally transferred with no increase in salary. (An example might be an Accounts Examiner III in Revenue Administration who moves to an Accounts Examiner III in the Enforcement division). If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

  Applications submitted through Work In Texas:

  Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

  The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

• About the company

  Texas is a state in the South Central region of the United States.

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