Cynet Systems Inc

Computer Operators

5 days ago

PayCompetitive
LocationAlbany/New York
Employment typeFull-Time

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  • Job Description

      Req#: 25-37608

      Job Description:

      Pay Range: $25hr - $30hr
      • Respond to customer service inquiries by telephone, through written correspondence, by email and in person.
      • Extract information from DOS records to assist customers. Direct customers to appropriate online databases, forms, applications and instructions which outline request requirements. Explain statutory requirements and defend agency policies and procedures. Provide customers with navigational assistance with online applications
      • Review applications for compliance with laws, policies and procedures. Process application and form fees and reconcile daily cash reports.
      • Prepare written or email correspondence to applicants identifying application errors or deficiencies. Electronically preserve each record in accordance with DOS guidelines.
      • Create computerized license, registration and filing records in accordance with DOS guidelines.
      • Answer approximately 60 call center calls a day.
      • Other duties as assigned.

  • About the company

      We are a team of technical visionaries who joined forces to form a company that would gather the best and brightest talent in the world. The company uses this talent to help other organizations fulfill their technological dreams and goals and make them a reality. Welcome to Cynet Systems Inc. – a premier staffing and recruiting company – a nationally and locally certified diversity firm.

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