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The Montana Department of Transportation (MDT) is recruiting a Computer Support Specialist in Glendive. Under the joint direction of the Information Services Division (ISD) and the Glendive District Office, the Computer Support Specialist provides technical assistance to employees. This position will be called upon to provide advanced technical assistance in support of software, hardware, and networking tools. The Computer Support Specialist will perform research on the feasibility of acquiring new products and services as well as make recommendations on the necessity for and timing of software upgrades.

The position also develops training materials and conducts formal technical and computer training, both in the classroom and one-on-one, for MDT employees. The position will schedule, conduct, and coordinate computer software and hardware installation and configuration as well as provides network support in the district.

The working location will be in the Glendive District office with required travel to departmental section and area offices. This position will work closely with Helena’s ISD department and be the sole ISD resource present in the district. For a full job description, please contact Joyce Ayre at jayre@mt.gov.

Benefits of working for MDT and the State of Montana include:

· Culture of public service and a commitment to work/life balance

· Health, Dental, and Vision Insurance

o Benefits apply on first day of employment.

o Access to Montana Health Centers, low-cost clinics for state employees and their families

· State Retirement plan and additional savings opportunities (deferred compensation)

· Paid vacation, sick leave, and holidays

· Overtime compensation or compensatory time for all time in a pay status over 40 hours per workweek.

· Eligibility for Public Service Student Loan Forgiveness

For information on the Montana Department of Transportation’s mission, vision, and values, please visit our website: https://www.mdt.mt.gov/about.aspx#values

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Required Education and Experience:

· Requires knowledge and skills typically acquired through a combination of education and experience equivalent to Bachelor’s Degree in Computer Science, Information Systems, or a related field.

· A minimum of 2 years of experience in computer systems administration or information technology support experience, including hardware deployment, software installation, configuration and management.

· Experience with group and individual information technology instruction preferred.

Knowledge, Skills, and Abilities:

This position requires developed knowledge of:

· Computer information systems; personal computers, printers, scanners, and other computer peripherals

· Office productivity software such as word processing, spreadsheets, email, presentations, and collaboration tools

· Personal computer operating systems such as Windows

· Principles of computer networking

· Customer and personal service

· Advanced troubleshooting

· Complex problem solving

· Instructing and service orientation

· Speech clarity and recognition

· Analysis and quality control to interact effectively with the full spectrum of contacts on an ongoing basis.

Required Application Materials:

• A resume detailing your qualifications and work history.
• A cover letter of no more than two pages addressing your qualifications for the position.

Your online application and all required materials must be submitted before midnight on the closing date. Ensure all materials submitted are selected as “Relevant.”

If you need accommodation with the application process, please contact the HR representative at jayre@mt.gov.

Other Information

· The successful candidate must pass a fingerprint background investigation as a condition of employment.

· This position is being posted in accordance with the MFPE bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference.

· The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.

· The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.444.6054.

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.!*!The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.