Employer Industry: Higher Education Technology Support

Why consider this job opportunity:
- Salary of $15.00 per hour
- Flexible schedule to accommodate student class and exam schedules
- Opportunity to gain hands-on experience in technical support within an academic environment
- Potential for increased hours during the summer break
- Work as part of a supportive team in a dynamic educational setting
- Ideal for those looking to enhance their technical skills and knowledge in IT support

What to Expect (Job Responsibilities):
- Provide hardware and software support and troubleshooting for a multi-department computer network
- Educate users on technology use and best practices in support of academic computing
- Document systems and support processes to enhance team efficiency
- Assist in maintaining and repairing hardware as needed
- Collaborate with other team members to resolve technical issues effectively

What is Required (Qualifications):
- Must be eligible for student employment
- Excellent interpersonal skills and a desire to learn
- Ability to work independently and as part of a team
- Proficiency with Windows and a solid working knowledge of Mac OS
- Familiarity with applications including MS Office, browsers, and security software

How to Stand Out (Preferred Qualifications):
- Previous experience in computer support or technical assistance
- Hardware repair skills and knowledge of TCP/IP networking
- Familiarity with best practices in technology support and academic computing environments

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