• Job Description

  Req#: 30125

  Overview

  At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

  The Position: The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of community while organizing, coordinating, and implementing various resident services and programs.

  Responsibilities

  • Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc
  • Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
  • Acquire a broad knowledge of the community and the surrounding area
  • Marketing the property
  • Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
  • Assist with resident events and initiatives
  • Social Media posting, Blogging, and Internet Presence
  • Work as part of the site team to ensure that each event is a sociable and pleasurable environment
  • Ensure that the Community Amenities area has proper inventory
  • Proactive communication with the Management for issues or concerns
  • Maintain work area to an appropriate level of presentation

  Qualifications

  Education & Experience:

  • Ability to work a flexible schedule, including evenings and weekends
  • Excellent follow up skills via email and phone
  • Yardi experience a plus
  • Experience with Microsoft Office Suite including Word and Excel

  Physical Requirements:

  • May be required to sit or stand for extended periods of time
  • Must be able to read documents, computer screens and data
  • Must be able to hear and understand verbal communications in person and over the phone or computer
  • May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
  • Must be able to operate a computer, keyboard, mouse and other office equipment

  Work Environment:

  • The office is an open setting which may include bright lights, constant noises and distractions

  Company Information

  Join RPM Living and experience exceptional benefits designed to enhance your life.

  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage available for all full-time, regular associates
  • Employer-paid employee assistance, mental health, and wellness programs
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off plus floating holidays and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

  Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

  RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

  RPM Living is an Equal Opportunity Employer.

• About the company

  RPM Living is a full-service multifamily management company offering an innovative and personalized approach to real estate services.

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