Hard Rock Hotel & Casino Atlantic City
CONCIERGE - PLUM LOUNGE PART TIME/WEEKENDS
This job is now closed
Job Description
- Req#: 34584
- Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
- Always maintain a professional and positive attitude.
- Maintain complete knowledge of the menu offerings.
- Escort guest to their table
- Monitor the seated guests and respond to guest needs.
- Thank guests with genuine appreciation and provide a fond farewell.
- Answer telephone courteously and efficiently
- Speak to guests and co-workers using clear, appropriate, and professional language.
- Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- On occasion, move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
- Maintain cleanliness of work areas throughout the shift
- Notify management of maintenance repair issues
- Assist in entering reservations into LMS
- Complete any additional reasonable requests from management.
- Minimum six (6) months of related experience required.
- Able to work a varied work schedule to include nights, weekends, and holidays.
- Must have excellent communication skills.
- Be flexible and adaptable to change.
Overview
It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating, and engaging the guests during their dining experience.
Responsibilities
Qualifications
About the company
The casino, originally known as the Trump Taj Mahal, was inaugurated by its then-owner Donald Trump in 1990, and was built at a total cost of nearly US$1 billion.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.