• Job Description

  Req#: 3461872

  Position Title: Concierge (Part-Time to Full-Time Float)
  Location: Downtown Portland
  Schedule: 20–40 hours/week — open availability Monday through Sunday is required to get close to Full-Time Hours

  Why Join AMS?
  Build Your Career – We’re the fastest-growing HOA management company in the Pacific Northwest. There’s real room to grow here, and we support your development every step of the way.
  Learn Something New – No concierge experience? No problem. We’ll give you the tools and training to get started and thrive.
  Supportive Vibes – We’re all about solid teamwork, shared goals, and a culture that backs you up.

  What This Role Looks Like:
  This part-time Concierge will float between multiple high-rise residential properties in the Portland metro area. The schedule may vary week to week depending on business needs, so flexibility is key. This role is a great fit for someone who enjoys working with people, thrives on variety, and is open to weekend and evening availability.

  As a Concierge, your average day will include:

  • Greeting residents and directing visitors, contractors, and vendors

  • Confirming appointments before allowing access to the building

  • Responding professionally to phone calls, emails, and voicemails

  • Sending resident communications through BuildingLink

  • Providing concierge services like package receiving, dry cleaning drop-off/pick-up, access assistance, and local recommendations

  • Escalating resident concerns to the property manager as needed

  • Keeping the front desk and lobby clean and organized

  • Managing BuildingLink and KeyLink systems (reservations, events, packages, etc.)

  • Communicating clearly with residents, managers, maintenance, porters, security, and vendors

  • Monitoring security cameras and responding to building emergencies as trained

  • Understanding and applying the building’s rules and regulations

• About the company

  AMS Association Management Services NW provides full-service homeowner association management HOA services, developer services and more in Oregon & Washington.

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