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Job Description
- Req#: 11296
- Preferred: 2 years of general college coursework.
- Minimum: Intermediate computer skills = 70% or above with Excel, Word & 35 wpm.
- Preferred: Intermediate user of MS Outlook. Knowledge of basic medical terminology and hospital services. Basic knowledge of insurance carriers and types of medical coverage. Bilingual skills.
- Minimum: 2 years of front of the house or guest service-related experience.
- Preferred: Service experience at four diamond property or higher within less than 24 months of hire.
Santa Barbara Cottage Hospital seeks a Concierge for their Customer Care department responsible for promoting an overall culture of safety, service excellence and authentic hospitality by providing concierge services to our guests. Serves as a greeter, screener, and navigator to those attempting to enter the hospital and a conduit for patients to the admitting staff or the relevant service line. Contributes to the guest experience by helping create and/or working within service enhancement programs such as Benefactor/Special Guest, The Little Cottages, Sleep Room Program, Loan Out Program, etc.
QUALIFICATIONS:
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Education:
Technical Requirements:
Years of Related Work Experience:
About the company
Cottage Health is a not-for-profit Health Care system operating, Hospitals, Urgent Cares, Clinics, and Cottage Virtual Care telehealth services. Santa Barbara, Ventura and SLO Counties
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