Stars and Strikes Family Entertainment Centers
Concourse Experience Manager
What's your preference?
Job Description
- Req#: fStjGY3Rim
- We are a family-owned business and consider our team members part of our family
- We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
- With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
- We encourage team members to have fun while they work
- We provide opportunities for all team members to give back to the community
- We are a community who live out our core values:
- Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back
- 1-2 years of management experience
- Friendly, outgoing and professional demeanor
- Experience in Hospitality and/or Food & Beverage is a preferred
- Must able to work weekends and holidays
- People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences
- Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality
- Ensure a “FUN” atmosphere
- Identify & Resolve Issues Impacting Guest Experience
- Cleaning of Location
- Compliance and Training Validation
- Overall Floor Management (bowling, bar and lane service)
- Act as Manager on Duty when Needed
- Report Product/ Service Issues
- Timecard Review
- Quality of Inventories
- Delivery Check-ins
- Health & 401k Benefits
- Bonuses
- Paid-Time Off
- Free bowling, laser tag & gameplay!
Concourse Experience Manager
Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center!
The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Concourse Experience Manager, you would be responsible for the overall operations and atmosphere of the concourse.
This position will be directly responsible for meeting and exceeding sales goals, the running of the concourse including bowling and service, creating memorable guest experiences, as well as training and maintaining team members for a variety of positions.
Why Join Our Team?
What We’re Looking For:
Key Responsibilities:
Additional Duties:
Perks We Offer:
Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.About the company
Stars and Strikes is the best place to have fun in the southeast. Our family entertainment centers have the best bowling, arcade games, laser tag, bumper cars, and escape rooms at select locations, along with gourmet food and entertainment for all ages.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.