Job Description

Req#: 37068

Conference Services Manager

Hotel/Resort Name Skamania Lodge

Posted Date 3 weeks ago(2/2/2024 2:26 PM)

Location : Company Name Pyramid Global Hospitality

Location US-WA-Stevenson

Department Sales

Position Type Regular Full Time

# of Openings 1

Requisition ID 2024-37068

Address 1131 SW Skamania Lodge Way

Postal Code 98648

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Location Description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

Full Time employees have access to Medical and Dental insurance to fit your needs
Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
401K match (Let us help you build your financial future)
Companywide Hotel Room Discounts (Who doesn’t love to get away)
Paid Time Off
Employee Assistance Program (We are here to support you)
Employee family events (bring the kids!)
Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
Many more, please inquire for more details

Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal.

Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts.

Overview

Perform total event management for assigned accounts while maximizing revenue. Demonstrate a thorough knowledge of event execution and space optimization to drive conference revenue. This individual will work closely with the conference services team with a hands-on approach providing exceptional support and customer service to hotel and conference center guests and meeting planners.

Qualifications

Manages assigned events with introductory call, continual follow up with clients, coordination of details, and completion of accurate Banquet Event Orders on a timely basis.
Communicates all changes on Banquet Event Orders to other departments.
Personally, meets meeting planners upon arrival to finalize any arrangements and to orient the client to the facility and staff. Introduces planner to operations team.
Ensures billing is correct before sent to client. Handles client billing questions efficiently and expediently. Processes any vendor invoices for payment.
Completes follow up correspondence to clients and vendors as needed.
Completes special projects as assigned by the Conference Director.
Attend BEO, pick-up and operations meetings. Attend other meetings as needed.
Conducts planning tours of the property to clients and outside vendors.
Manage guestroom needs.
Conduct pre-convention meetings as needed.
Communicate clearly, timely and concisely via email, phone and in-person with clients and co-workers.
Continuously improve through feedback.
Prioritizing, time management and organizational skills.
Openness to feedback.
Requires knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines.
Able to demonstrate and maintain consistent and efficient performance.
Able to accomplish projects in a timely manner.
Able to multi-task at a high level.