• Job Description

  Req#: R-182010

  Career Category

  Marketing

  Job Description

  HOW MIGHT YOU DEFY IMAGINATION?

  You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

  Congress OL Engagement & Transformation Senior Associate (US - Remote)

  Live

  What you will do

  Let’s do this. Let’s change the world. In this vital role you will drive the design, build and execution of how Amgen approaches Congress participation, delivering elite customer engagement across in person, as well as virtual platforms. This person will be savvy in harnessing the power of technology, understanding drivers of HCP behaviors, and be adept at translating generated insights into intel that informs business strategy worldwide.

  This person will have a unique position to enable effective partnerships with brand teams and local markets to understand the strategic imperatives for the brands for prioritized congress events. They will support on developing, building and maintain relationships with key societies regarding Congress activities. Essentially the critical link between the global organization and the local markets in understanding local needs and providing support in locally executed congresses as appropriate. Lastly, they will also support the transformation of Amgen’s internal strategic cross-functional engagement capabilities in the congress space, understand the incentives and objectives of each unique stakeholder, and effectively become a liaison between the Global Marketing and Medical Organizations. This role will have a strategic element, a groundbreaking element and an operational element:

  Strategy: Understanding and capitalizing on the objective of congresses in a virtual and hybrid world will require a pan-congress vision in which “One Amgen” is front and center. This role will work with leadership to improve the return on investment of time and resources in the traditional and virtual congress space.

  Transformation: Given the shift to a hybrid engagement model, there is an opportunity for Amgen to centralize its management of Congresses in this new environment. The deployment of a global vendor and revised delivery platform and the associated behavior change will be a large portion of this role.

  Operations: A shift of operations away from the regions to either global or local markets requires a redesign of existing processes to create a more efficient, productive approach to execute on Congresses.

  Responsibilities:

  • Provide a centralized service and excellence in execution for Globally delivered OUS & US Congresses, delivering outstanding partnership with the commercial and medical organizations.
  • Engage with internal partners to project manage and complete OL engagements through cross functional collaboration and delivery.
  • Build expertise in Society practices related to Congresses and develop relationship/management plans to ensure Amgen is positioned appropriately per TA as appropriate.
  • Build and maintain strong working relationships with key internal and external partners to understand their needs and provide them with required commercial inputs, encouraging a symbiotic and aligned relationship, delivering quality customer service and congress execution excellence.
  • Partner with Congress Excellence Lead to deliver metrics and generate insights for Congress management and efficiency across both virtual and in-person events.
  • Strong management within a multi-disciplinary team to ensure individual Congress RAE’s achieve the TA’s specific set objectives.
  • Will require approx. 10-20% travel when appropriate.

  Win

  What we expect of you

  We are all different, yet we all use our unique contributions to serve patients. The congress engagement professional we seek is a standout colleague with these qualifications.

  Basic Qualifications:

  Master’s degree

  OR

  Bachelor’s degree and 2 years of operations related experience

  OR

  Associate’s degree and 6 years of operations related experience

  OR

  High school diploma / GED and 8 years of operations related experience

  Preferred Qualifications:

  • Strong eye for business, critical thinking and execution excellence skills honed by Congress Planning experience.
  • Possesses an understanding of broad, global market dynamics and the cultural awareness and sensitivity to form relationships and work effectively with colleagues around the world.
  • Strong ability to ‘connect dots’ across internal and external partners across functional and regional boundaries. Enable sharing of learnings and knowledge, standard methodologies and insights connecting collaborators for efficient outcomes.
  • Experience and strong competence in Congress-Planning processes, including the use and application of current tools and frameworks.
  • Experience handling external partners such as agencies.
  • Outstanding project and time management skills.
  • Very strong cross-functional collaboration skills.
  • Knowledge of internal organizational process and procedures.
  • Excellent written, verbal and communication and presentation skills.
  • Outstanding ethics and integrity and comfort operating in a highly regulated environment.

  Thrive

  What you can expect of us

  As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

  This position will be paid on an hourly basis. The annualized base pay range for this opportunity in the U.S. is $81,163 - $100,907.

  In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

  Apply now

  for a career that defies imagination

  Objects in your future are closer than they appear. Join us.

  careers.amgen.com

  Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  .

  Salary Range

  81,163.00 USD - 100,907.00 USD

• About the company

  Amgen is one of the world’s leading biotechnology companies. Amgen is a values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses.

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