Job Description

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Position: Education Consultant

File#: 2024-36596

Status: Permanent Full-Time

Role Level: Professional Group (PG 09 $38.24-$47.85)

Department: Education

Hours of Work/Shifts: Monday to Friday 9am to 5pm - Hybrid

Posted: March 4, 2024

Application Deadline: March 13, 2024

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Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

This position reports to the Manager, Medical Education and works in conjunction with Physician Education Leadership, faculty physicians and students/trainees to support the coordination of medical education at Trillium Health Partners. This role has overall accountability for the administrative coordination of medical education within the assigned programs and acts as the primary contact for professional staff, staff , learners and the University of Toronto (as required) on all matters related to the coordination and facilitation of medical education within the program. In addition, the role will also be accountable for scheduling services, registration and orientation of learners onboarded into the clinical program as applicable.

HERE’S WHAT YOU’LL BE DOING

• Assists in the planning, development and implementation of undergraduate and postgraduate medical education programs;• Plans for and leads onboarding of all clerks and postgraduate learners, including (but not limited to registration, orientation, seminar coordination and data management;• Manages all schedule development for clerks and postgraduate learners (when applicable) including seminars, electives and selectives for assigned programs, in partnership with University of Toronto course directors and physician education leads;• Supports physician engagement and relationship management across assigned programs;• Manages issues and risks and works in conjunction with Education Leadership to develop mitigation strategies;• Supports program operational activities such as preparing preceptor payments and medical trainee data submission;• Provides direction and support to program leadership and faculty physicians in the hospital faculty appointment process;• Leads the development of presentations, program plans, evaluations and other materials relevant to assigned programs; • Assists in the contract renewal process for physician education leads within hospital programs;• Works in conjunction with Education Leadership to support process improvements across programs;• Assists in the coordination, planning and administrative implementation of curriculum changes as required; - Including support for Foundations (physician engagement and processes), observerships/Enriching Education Experiences, interprofessional education, and simulation (as required)• Provides project management and special event support to contribute to the attainment of program initiatives;• Assists in the development of medical education policies and procedures as required;• Works with other Education Office staff to ensure coordination and alignment across all clinical / clinical support programs involved in medical education;• Supports the Objective Structured Clinical Examination (OSCE) process when applicable;• Supports annual and/or recurring education initiatives, such as the annual Better Together Awards;• Assists in the coordination of Faculty Development initiatives to support program needs;• Supports key internal and external stakeholder engagement, including clinical program leadership, Professional Practice, Medical Administration, the University of Toronto and Mississauga Academy of Medicine, and other relevant external stakeholders;• Travel between all three sites of Trillium Health Partners is required;• Regular full time hybrid position, with flexibility to work outside of regular business hours to meet stakeholder needs as necessary.

WHAT YOU NEED

Knowledge & Experience

• University degree or equivalent experience
• Experience in project and program management
• Minimum 7 years’ experience in a hospital or other healthcare related field
• Extensive experience with stakeholder engagement
• Understanding of medical education and physician roles/responsibilities in academic environment Skills and Abilities
• Superior verbal and written communication skills
• Excellent interpersonal and organizational skills
• Exceptional time management skills
• Strong customer service and stakeholder management skills
• Strong leadership skills and experience managing project teams of staff, vendors, clinicians, executives and academic partners
• Strong problem solving, analytical and conflict resolution skills
• Strong conceptual skills and systems thinking
• Strong marketing, business proposal writing, report writing and presentation skills are essential
• Excellent technical skills in Microsoft Office suite, including Word, Excel, Visio and PowerPoint
• The ability to function effectively during periods of rapid change and transition
• Ability to build and maintain relationships with senior management, internal and external stakeholders
• Ability to link operational practices to business strategies

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.