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Contact Center / Customer Service Agent - Overnight Shift
This job is now closed
Job Description
- Req#: REQ464423
Employer Industry: Real Estate and Investment Management
Why consider this job opportunity:
- Salary range of $32,000.00 - $37,400.00 per year
- Comprehensive benefits package including medical, dental, and vision care
- 401(k) plan with matching company contributions
- Paid parental leave at 100% of salary
- Supportive culture that prioritizes mental, physical, and emotional health
- Flexible remote work opportunity
What to Expect (Job Responsibilities):
- Provide outstanding client service and build positive relationships with customers and partners
- Handle incoming calls, emails, and web requests professionally and knowledgeably
- Maintain individual productivity metrics and ensure performance indicators are met
- Adapt to changes in a structured, high-volume environment
- Collaborate effectively with team members to share ideas
What is Required (Qualifications):
- Minimum of 1 year of experience in a customer service environment
- Effective verbal and written communication skills to navigate difficult situations
- Ability to multi-task and prioritize effectively
- Strong analytical and problem-solving skills
- Excellent attendance and punctuality
How to Stand Out (Preferred Qualifications):
- Proficiency in Microsoft Office applications
- Experience in a remote work environment
- Strong data entry skills with a focus on accuracy
- Detail-oriented approach to work
#RealEstate #CustomerService #RemoteWork #CareerGrowth #ComprehensiveBenefits
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